Sarah Müller
@sarahmller1
Multilingual customer-service professional with reception, call-center, tutoring, and bar experience.
What I'm looking for
I bring hands-on experience in customer-facing roles, including reception and call-center support, where I communicate clearly by phone and in person. I’m comfortable finding compromises, staying attentive to needs, and adjusting my approach for different audiences.
In receptionist and call-center work, I handled bookings and sales by phone, logged the corresponding data, and tailored sales and offers to suit guests appropriately. I also developed strong adaptability with new computer systems and used MS Office tools as part of my daily work.
On the hospitality side, I worked as a bartender in busy night-club environments, serving large volumes of customers. I learned to stay resourceful under pressure, prevent bar fights, and use de-escalating skills, while also building rapport during day shifts.
Alongside these roles, I’ve worked as a babysitter and tutor, strengthening my patience and ability to connect using varied communication styles. I fast-learn, maintain a professional attitude, and aim to contribute wherever reliable support and thoughtful communication matter most.
Experience
Work history, roles, and key accomplishments
Receptionist & Call Center Rep
P&J Apartments
Worked as a receptionist and call center representative for P&J Apartments for about 1.5 years, communicating with guests by phone and in person and handling reservations and inquiries.
Bartender
Nasha
Worked as the only bartender at Night Club 'Nasha', serving large crowds during event nights and improving ability to work under pressure.
Bartender
Bar Warszawa
Employed as a bartender at Bar Warszawa (Liberty Square), handling night-shift responsibilities including preventing bar fights and building rapport during day shifts.
Babysitter and Tutor
Tbilisi
Worked as a babysitter and tutor, building patience and using varied communication styles to keep different audiences engaged.
Education
Degrees, certifications, and relevant coursework
Primary school / Home schooling
Primary education, Primary Education
Completed primary schooling in Germany and then transitioned to one year of home schooling before returning to structured education. Studied basic subjects through this period.
Embassy International School, Krakow
GCSE (AQA) - Mock examinations, Secondary Education (British curriculum)
Grade: Lowest mock GCSE grade: 7 (out of 9)
Activities and societies: Studied French; continued German; learned limited Polish; wrote mock GCSE exams.
Attended the Embassy International School in Krakow following a British curriculum based on the AQA exam board, studying French and continuing German with limited Polish. Wrote mock GCSE exams and passed them (lowest grade 7), but could not sit the actual exams due to personal health reasons.
Availability
Location
Authorized to work in
Job categories
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