Open to opportunities

Sarah Marcel

@sarahmarcel

Message

I manage client relationships, scheduling, and service delivery with reliable communication and 100% retention.

United Arab Emirates

Message

What I'm looking for

I'm looking for an entry-level, client-facing role with growth potential where I can apply reliable communication, coordination, data accuracy, and client relationship management.

I've independently managed end-to-end client relationships as a freelance ESL tutor in Abu Dhabi, coordinating scheduling, service delivery, invoicing, and follow-up communication while sustaining 100% client retention over 18 months.

I bring a First Class with Distinction degree in Biochemistry and Zoology, strong written and verbal communication, and careful handling of confidential, data-sensitive work. I’ve also delivered tailored tutoring that raised a client’s subject score to 100% in one session, supported adult learners in building conversational English confidence, and volunteered on community needs assessments and health education sessions.

Experience

Work history, roles, and key accomplishments

ESL Tutor

Independent

Jan 2025 - Jun 2026 (1 year 5 months)

Managed end-to-end client relationships for 2 concurrent accounts, sustaining 100% client retention over 18 months. Maintained 100% on-time service delivery and resolved scheduling conflicts promptly.

Scheduling Customer Relationship Management Invoicing Tutoring ESL

Online & Peer Tutor

Independent

Jan 2017 - Dec 2024 (7 years 11 months)

Tutored a client in Chemistry & Biology across 3 years of undergraduate study, alongside informal peer support. Coached classmates in Mathematics during secondary school, adapting explanations across a language barrier.

Tutoring Chemistry Biology Mathematics