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Sarah MaegdlinSM
Open to opportunities

Sarah Maegdlin

@sarahmaegdlin

Strategic executive operator guiding SaaS and client teams from vision to measurable outcomes.

United States
Message

What I'm looking for

I’m looking for a fast-moving organization where ambiguity is the norm and impact is the metric—bridging executive vision to operational execution, driving measurable customer success and revenue growth through cross-functional leadership.

I’m a strategic operator and executive thought partner with 8+ years of experience serving as a senior leader’s right hand across management consulting, startup operations, and SaaS environments. I translate executive vision into actionable strategy, then lead cross-functional initiatives from conception through execution with impact measured in outcomes.

At Higher Logic, I serve as a strategic advisor across a book of association and corporate accounts, identifying expansion opportunities and connecting platform capabilities to client challenges and goals. I bridge executive leadership and day-to-day operators, partnering with customer care, sales engineering, product marketing, and product design to drive customer success and revenue growth.

Previously, I operated as Chief of Staff and as a Director of Client Services, supporting interim CXO projects and building major client initiatives—positioning, rebrands, KPI frameworks, global launches, and go-to-market strategy. I also managed projects and marketing functions across client structures, improving efficiency, conversions, engagement, retention, and digital channel performance.

Experience

Work history, roles, and key accomplishments

HL
Current

Customer Sales Executive

Higher Logic

May 2024 - Present (2 years 1 month)

Served as a strategic advisor across a book of 200 association and corporate accounts, identifying expansion opportunities by connecting newly released platform capabilities to client goals. Bridged executive leadership and day-to-day operators to align stakeholders and drive customer success alongside revenue growth.

EP

Director of Client Services

Executive Advisory Partners

Oct 2022 - May 2024 (1 year 7 months)

Led interim CXO engagements and created/rolled out major client initiatives including positioning and messaging updates, large-scale rebrands, KPI implementation, and global product and go-to-market planning. Assessed business requirements for software implementations spanning LMS, CRM, and marketing automation.

EP

Chief of Staff to the CEO

Executive Advisory Partners

Oct 2018 - May 2024 (5 years 7 months)

Partnered with the CEO as support across interim CXO projects, stepping into roles such as VP of Operations, VP of Product Marketing, CFO, VP of Sales, CMO, COO, CIO, and VP of Administration. Provided strategic support, critical analysis, and insight on executive-level challenges for both internal and client-facing initiatives.

EP

Client and Project Manager

Executive Advisory Partners

Jan 2020 - Oct 2022 (2 years 9 months)

Ensured timely delivery of high-velocity projects by managing expectations and coordinating across teams, driving a 200% increase in efficiency and team output. Managed internal and external information flow with formal project management systems and developed sales and executive-facing materials including handbooks, decks, proposals, websites, and customer personas.

EP

Senior Marketing Manager

Executive Advisory Partners

Jan 2018 - Jan 2021 (3 years)

Operated as an interim marketing manager for a client structure (Employers Council), leading two direct reports and overseeing marketing content creation across email, webinar, social media, and web copy. Overhauled marketing and sales operations, increasing engagement by 300%, website traffic by 50%, and member retention by 15%, while maintaining email marketing for up to six clients.

WM

Marketing Project Manager

W74 Marketing

Dec 2016 - Jan 2021 (4 years 1 month)

Managed clients and projects focused on organic growth, revenue increases, and improving digital channel efficiency while keeping work aligned to digital strategy, budget, and timelines. Improved social media and blog performance, driving an overall 185% improvement in impressions and a 60% increase in conversions.

TC

Character Attendant

The Walt Disney Company

Managed day-to-day character meet-and-greet operations across Disney’s Hollywood Studios, handling up to 600 guests per hour while meeting Disney hospitality standards. Maintained guest satisfaction, character integrity, and live entertainment standards (including LucasFilm and Marvel Studios).

Education

Degrees, certifications, and relevant coursework

Texas Christian University logoTU

Texas Christian University

Bachelor of Fine Arts, Theatre Studies

Grade: GPA 4.0/4.0; Summa Cum Laude; Dean’s List; Award for Excellence in Service

Earned a Bachelor of Fine Arts in Theatre Studies with emphases in Dramaturgy and Classical Studies. Graduated Summa Cum Laude with a 4.0/4.0 GPA.

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