Sarah Maegdlin
@sarahmaegdlin
Strategic executive operator guiding SaaS and client teams from vision to measurable outcomes.
What I'm looking for
I’m a strategic operator and executive thought partner with 8+ years of experience serving as a senior leader’s right hand across management consulting, startup operations, and SaaS environments. I translate executive vision into actionable strategy, then lead cross-functional initiatives from conception through execution with impact measured in outcomes.
At Higher Logic, I serve as a strategic advisor across a book of association and corporate accounts, identifying expansion opportunities and connecting platform capabilities to client challenges and goals. I bridge executive leadership and day-to-day operators, partnering with customer care, sales engineering, product marketing, and product design to drive customer success and revenue growth.
Previously, I operated as Chief of Staff and as a Director of Client Services, supporting interim CXO projects and building major client initiatives—positioning, rebrands, KPI frameworks, global launches, and go-to-market strategy. I also managed projects and marketing functions across client structures, improving efficiency, conversions, engagement, retention, and digital channel performance.
Experience
Work history, roles, and key accomplishments
Customer Sales Executive
Higher Logic
May 2024 - Present (2 years 1 month)
Served as a strategic advisor across a book of 200 association and corporate accounts, identifying expansion opportunities by connecting newly released platform capabilities to client goals. Bridged executive leadership and day-to-day operators to align stakeholders and drive customer success alongside revenue growth.
Director of Client Services
Executive Advisory Partners
Oct 2022 - May 2024 (1 year 7 months)
Led interim CXO engagements and created/rolled out major client initiatives including positioning and messaging updates, large-scale rebrands, KPI implementation, and global product and go-to-market planning. Assessed business requirements for software implementations spanning LMS, CRM, and marketing automation.
Chief of Staff to the CEO
Executive Advisory Partners
Oct 2018 - May 2024 (5 years 7 months)
Partnered with the CEO as support across interim CXO projects, stepping into roles such as VP of Operations, VP of Product Marketing, CFO, VP of Sales, CMO, COO, CIO, and VP of Administration. Provided strategic support, critical analysis, and insight on executive-level challenges for both internal and client-facing initiatives.
Client and Project Manager
Executive Advisory Partners
Jan 2020 - Oct 2022 (2 years 9 months)
Ensured timely delivery of high-velocity projects by managing expectations and coordinating across teams, driving a 200% increase in efficiency and team output. Managed internal and external information flow with formal project management systems and developed sales and executive-facing materials including handbooks, decks, proposals, websites, and customer personas.
Content and Brand Manager
Executive Advisory Partners
Dec 2017 - Dec 2021 (4 years)
Owned company rebrand execution, including website content, brand standards, sales collateral, vendor coordination, and social media presence. Helped build and organize startup software structure for back-end file and asset management, scheduling capabilities, and cloud communication tools.
Senior Marketing Manager
Executive Advisory Partners
Jan 2018 - Jan 2021 (3 years)
Operated as an interim marketing manager for a client structure (Employers Council), leading two direct reports and overseeing marketing content creation across email, webinar, social media, and web copy. Overhauled marketing and sales operations, increasing engagement by 300%, website traffic by 50%, and member retention by 15%, while maintaining email marketing for up to six clients.
Marketing Project Manager
W74 Marketing
Dec 2016 - Jan 2021 (4 years 1 month)
Managed clients and projects focused on organic growth, revenue increases, and improving digital channel efficiency while keeping work aligned to digital strategy, budget, and timelines. Improved social media and blog performance, driving an overall 185% improvement in impressions and a 60% increase in conversions.
Executive Assistant
Executive Advisory Partners
May 2016 - Jan 2018 (1 year 8 months)
Supported executive operations by anticipating needs and taking ownership of planning, executing, and delegating activities to increase bandwidth and productivity. Maintained confidential communications and helped with operational readiness during a startup phase.
Character Attendant
The Walt Disney Company
Managed day-to-day character meet-and-greet operations across Disney’s Hollywood Studios, handling up to 600 guests per hour while meeting Disney hospitality standards. Maintained guest satisfaction, character integrity, and live entertainment standards (including LucasFilm and Marvel Studios).
Education
Degrees, certifications, and relevant coursework
Texas Christian University
Bachelor of Fine Arts, Theatre Studies
Grade: GPA 4.0/4.0; Summa Cum Laude; Dean’s List; Award for Excellence in Service
Earned a Bachelor of Fine Arts in Theatre Studies with emphases in Dramaturgy and Classical Studies. Graduated Summa Cum Laude with a 4.0/4.0 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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