SL

Looking for a job

Sarah Lumen

@sarahlumen

ESL teacher who taught learners at all levels through ZONILIVE, Novakid, Acadsoс Tutor, and private tutorials.

What I'm looking for

I’m looking to keep learning new technologies, improve my teaching skills, and grow with an organization.

I taught ESL to learners at all levels through ZONILIVE (ZOOM), Novakid, Acadsoс Tutor (CLASS-IN), and private tutorials. My teaching work included group classes and online instruction.

At Acadsoс Tutor, I taught using CLASS-IN from March 2019 to 2020. I also provided private tutorials using ZOOM from 2016 to 2020.

At Green Oasis, I worked as Head in Customer Service from 2023 to 2024. I also worked as a freelance cold caller in 2020 and as a freelance event organizer.

I hold a TEFL certificate and a Bachelor of Science in Operations Management from Bataan Peninsula State University. I’m looking to keep learning new technologies and improving my teaching skills as I grow with an organization.

Experience

Work history, roles, and key accomplishments

GO

Head of Customer Service

Green Oasis

Jan 2023 - Dec 2024 (1 year 11 months)

Led customer service operations, ensuring client satisfaction and resolving issues.

Customer Service Leadership Conflict Resolution

FR

Freelance Cold Caller

Freelance

Jan 2020 - Dec 2020 (11 months)

Conducted cold calls to generate leads and sales.

Cold Calling Sales

AC

Tutor

Acadsoc

Mar 2019 - Dec 2020 (1 year 9 months)

Provided tutoring services using Class-In platform.

Tutoring ClassIn

PT

Private Tutor

Private Tutorials

Jan 2016 - Dec 2020 (4 years 11 months)

Provided private tutoring sessions via Zoom.

NO

ESL Teacher

Novakid

Taught ESL using company software.

ESL Teaching Company Technology

ZO

Group Class Teacher

Zonilive

Conducted group classes via Zoom, teaching ESL to students.

ESL Teaching Zoom

FR

Freelance Event Organizer

Freelance

Organized events for clients, managing logistics and coordination.

Event Planning Organization

Education

Degrees, certifications, and relevant coursework

BU

Bataan Peninsula State University

Bachelor of Science in Operations Management, Operations Management

2016 - 2018

Graduated with a Bachelor of Science in Operations Management from Bataan Peninsula State University, Balanga Campus, from 2016 to 2018.

RZ

RMTU, Iba Zambales

Bachelor of Science in Accounting Technology, Accounting Technology

2014 - 2016

Pursued a Bachelor of Science in Accounting Technology at RMTU, Iba Zambales from 2014 to 2016.

GC

Gordon College

Bachelor of Science in Education, Education

2013 - 2014

Pursued a Bachelor of Science in Education at Gordon College from 2013 to 2014.

TE

TEFL

TEFL Certificate, Teaching English as a Foreign Language

Earned a TEFL certificate.

Tech stack

Software and tools used professionally

Zoom

Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

160k+ PHP

Job categories

ESL Teacher Customer Service Cold Caller Event Coordinator

Skills

ESL Teaching Online Teaching TEFL Customer Service Cold Calling Event Planning Zoom Excel ClassIn Novakid

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