Sarah Lesego Masunyane

Managed the CEO's diary and appointments, prepared reports and correspondence, maintained confidential records, and coordinated meetings and administrative activities.

Assisted customers with account enquiries, resolved complaints professionally, updated customer information accurately, and maintained high standards of customer service.

Assisted clients telephonically, captured customer information accurately, followed up on enquiries, and achieved daily service targets.

Processed customer transactions accurately, balanced cash daily, assisted in the Cash Office, and delivered excellent customer service.

Promoted company products, assisted customers with product information, achieved sales targets, and maintained customer relationships.

Filed and retrieved documents, organized records, maintained filing systems, and assisted with administrative duties.

Pursued a Higher Certificate in Archives and Records Management.

Completed the National Senior Certificate.