Sarah Constantine
@sarahconstantine
Experienced professional with a background in administration, case management, and customer service. Seeking a remote position with benefits.
What I'm looking for
Executive, administrative, and operations professional with experience supporting executives and department leaders, coordinating priorities, managing documentation, and handling sensitive information. Skilled in Intuit QuickBooks, invoicing, billing, Corpay One, client services, case management, and cross-functional coordination, with a strong ability to adapt in fast-paced environments.
My background also includes executive assistant, housing advocacy, extended foster care, law enforcement, forensic mental health, management, marketing, and graphic design. I bring strong organization, attention to detail, communication, problem-solving, and a hands-on approach to supporting both people and business operations.
Open to remote, hybrid, and local opportunities in Executive Assistance, Administrative Operations, Business Operations, Project Coordination, Client Services, and related roles.
Experience
Work history, roles, and key accomplishments
Provide executive, administrative, operational, and accounting support to the owner of BTM COACH, a transportation business, as well as the Head of Sales and other department leaders across the organization. Support day-to-day business operations by coordinating priorities, communications, documentation, filing, office needs, errands, and other time-sensitive requests across multiple functions in
Provided freelance graphic design, digital content, photography, image restoration, branding, and written marketing support for individual and small business clients on a project-by-project basis. Developed logos, promotional materials, edited visual assets, retouched photography, restored damaged images, and fulfilled custom multimedia requests while adapting deliverables to varying client specif
Managed housing stabilization workflows, crisis response intake, client resource coordination, and documentation tracking for domestic violence shelter residents and community outreach clients. Coordinate housing applications, landlord communication, safety planning, referral services, and individualized support plans while maintaining organized confidential records and monitoring progress toward
Independent Living Case Manager (hybrid)
Oct 2022 - Jul 2025 (2 years 9 months)
Managed a hybrid caseload across remote work-from-home responsibilities, in-office administrative requirements, and on-site client visits for foster youth and young adults ages 15–23, coordinating housing stability, service eligibility, educational progress, transportation needs, financial assistance, and life-skills planning across multiple active cases. Maintained FSFN documentation, placement r
Supported remote digital marketing operations through ongoing maintenance of company social media platforms, website updates, promotional sales content, product information, customer-facing email campaigns, and internal company database accuracy. Assisted with online brand consistency by managing content revisions, updating published materials, and ensuring current promotional messaging remained a
Maintained highly detailed regulated documentation, inmate movement records, housing logs, direct observation reports, disciplinary reports, and incident documentation within a secured correctional facility environment requiring strict procedural accuracy. Conducted security inspections, contraband searches, intake verification, identification confirmation, and chain-of-custody accountability for
Certified Correctional Officer
Jul 2019 - Jun 2020 (11 months)
Maintained security oversight, behavioral observation records, incident documentation, and daily movement accountability within a state forensic mental health treatment facility housing court-ordered residents deemed incompetent to proceed or not guilty by reason of insanity. Responded to psychiatric escalations, emergency incidents, and high-risk resident behaviors requiring immediate documentati
Print & Mail Associate @ General Electric
Mar 2019 - Jul 2019 (4 months)
Independently managed all internal mail, print production, binding requests, package distribution, and document service workflows for GE Transportation and Wabtec corporate offices. Coordinated incoming employee print requests, departmental shipment needs, and time-sensitive document completion while maintaining organized daily processing across multiple service channels. Served as primary on-site
Certified Correctional Officer - Martin Correctional Institution
Jan 2018 - Dec 2018 (11 months)
Provided security supervision, movement accountability, housing oversight, and incident documentation within a Level 6 state correctional institution across multiple assigned operational posts. Maintained confinement logs, movement records, equipment accountability, and required paperwork for restrictive housing assignments, emergency response activity, and transport-related movements. Assisted su
Produced coordinated digital and print marketing deliverables for multiple business clients, including logos, brochures, website assets, advertisements, promotional graphics, email campaigns, and branded visual content. Developed written email marketing copy, edited supplied photography, assembled video-based promotional materials, and managed requested content revisions to align with client brand
Managed ongoing social media maintenance, website content updates, digital advertisement creation, and branded promotional asset development for an online retail business. Produced edited photography, video advertisements, and multi-platform visual marketing materials to support current promotions and customer engagement. Conducted marketing research, evaluated brand visibility opportunities, and
Managed daily dealership vehicle imaging, inventory cataloging, database uploads, and printed marketing material preparation across assigned automotive accounts. Coordinated priority photography requests, photographed full vehicle lots, uploaded inventory assets for online publication, and maintained current listing visibility through organized digital processing. Produced vehicle window stickers,
Graphic Designer/ Fashion Production
Jan 2014 - Aug 2015 (1 year 7 months)
Developed branded visual materials, catalogs, advertisements, packaging assets, and promotional graphics for apparel and swimwear product lines across print, web, and digital distribution channels. Prepared production-ready layouts, coordinated booth and marketing display materials for international trade shows, and maintained organized graphic asset libraries supporting ongoing brand operations.
Supported ownership operations and day-to-day business administration for a high-volume tattoo studio, managing client flow, appointment coordination, invoicing, inventory oversight, vendor communication, and front-end operational organization. Calculated sales commissions for a team of 20+ artists, maintained shipping and product delivery workflows, coordinated stock ordering, and handled ongoing
Managed daily operations, customer intake, appointment scheduling, artist assignment, inventory oversight, and front-end workflow for a high-volume tattoo studio environment. Assisted clients with pricing consultations, scheduling coordination, artist selection, and general service inquiries while maintaining organized communication between artists and customers throughout the booking process. Cal
Managed daily studio operations, customer intake, appointment scheduling, inventory oversight, and front-end workflow within a high-volume tattoo studio environment. Assisted customers with pricing, merchandise questions, artist coordination, and scheduling while maintaining organized communication between artists and clients throughout the service process. Calculated sales commissions for a team
Provided customer-facing graphic design, print production, and Photoshop support for a high-volume retail print department, assisting with promotional materials, website graphics, logo requests, formatting, and custom print preparation. Managed multiple simultaneous production projects involving binding, cutting, laminating, labeling, and finishing services while maintaining accuracy, organization
Coordinated scheduled studio photography appointments while capturing and preparing high-quality digital images for both print and online distribution. Edited, toned, captioned, uploaded, and organized photography assets for publication use while maintaining consistent formatting and timely processing workflows. Managed digital photo archiving and file organization across computer and server-based
Lead Photographer, photoshop specialist, makeup artist - Closed
Apr 2009 - Mar 2010 (11 months)
Coordinated weekly studio appointments, customer bookings, and ongoing client follow-up within a high-volume photography studio environment. Captured, edited, toned, captioned, uploaded, and organized digital photography assets for both print and online distribution while maintaining consistent workflow and file management standards. Assisted customers with styling preparation, makeup application,
Supported daily retail operations during a high-volume seasonal sales period, including opening and closing procedures, customer assistance, cashier responsibilities, inventory restocking, and front-end sales support. Assisted with merchandise organization, transaction processing, and maintaining presentation standards while balancing fast-paced customer service and operational workflow needs.
Education
Degrees, certifications, and relevant coursework
Florida International University
Bachelor of Science - BS, Criminal Justice
2016 - 2018
Florida International University
Bachelor of Science, Criminal Justice
2016 - 2018
Pursued a Bachelor of Science in Criminal Justice, gaining knowledge in legal systems, law enforcement, and forensic science.
Miami Dade College
Associate of Arts - AA, Graphic Design
2008 - 2016
Miami Dade College
Associate of Arts, Graphic Design
2008 - 2016
Earned an Associate of Arts in Graphic Design, developing skills in visual communication, digital media, and design principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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