Bert Segunial
@bertsegunial
Multidisciplinary multimedia professional specializing in customer service, IT support, and graphic design.
What I'm looking for
I am a multimedia-trained professional with broad experience across customer service, IT support, logistics, and graphic design. I blend technical aptitude with client-facing skills to improve operations, service quality, and visual communications.
In logistics roles I delivered packages reliably while supporting team mentorship and operational efficiency; in customer service roles I resolved inquiries, trained new hires, and maintained strong product knowledge.
As a multimedia and graphic design practitioner I developed product listing designs, social media marketing assets, apparel graphics, logos, and tattoo designs for diverse clients, contributing directly to sales growth and brand presentation.
I have supported corporate governance and administrative functions, implemented procurement and office systems, and maintained computer systems—always prioritizing accuracy, confidentiality, and collaborative problem solving.
Experience
Work history, roles, and key accomplishments
Delivery Associate
PacTrack Logistics
Nov 2024 - Present (10 months)
Performed timely, safe package delivery across assigned routes using handheld devices, improving on-time delivery and operational efficiency while handling loads up to 50 lbs.
Freelance Graphic Designer
Freelance
Jul 2016 - Present (9 years 2 months)
Designed apparel graphics, logos, and tattoo art for clients including entertainment brands, delivering creative assets from concept through final production.
Customer Service Representative
Golden Ark Systems
Feb 2024 - Nov 2024 (9 months)
Resolved customer inquiries and issues promptly, maintained high customer satisfaction, and trained new hires to accelerate onboarding and product knowledge.
I.T. / Data Analyst
Fabric Empire
Jun 2019 - Jan 2023 (3 years 7 months)
Performed product pricing and competitor research, maintained technical systems, and forecasted pricing trends to inform merchandising decisions and increase sales.
Corporate Secretary
Manor Ventures & Resources Development Corp.
Jun 2014 - Jul 2016 (2 years 1 month)
Managed corporate records, ensured regulatory compliance, supported the Board of Directors, and handled procurement and administrative functions to maintain governance framework.
Education
Degrees, certifications, and relevant coursework
De La Salle - College of Saint Benilde
Bachelor of Arts, Multimedia Arts
Completed a Bachelor of Arts in Multimedia Arts, focusing on multimedia design, graphic arts, and related production skills.
Availability
Location
Authorized to work in
Job categories
Skills
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