Sarada Dumpala

I am a passionate and dedicated professional with 2.5 years of experience in the BPO industry, specifically as a Senior Process Executive. My journey has equipped me with a strong foundation in healthcare applications such as BenefitPoint, BrokerageBuilder, and Employee Navigator. I have a proven track record of managing data entry services for healthcare and USI Insurance, where I excelled in tasks like new group build-out, policy renewals, and meticulous data verification.

Throughout my career, I have consistently met targets while efficiently managing my time. I have taken on responsibilities that include maintaining Excel reports, conducting training sessions for team members, and ensuring quality checks for multiple clients. My ability to communicate effectively with clients and my team has fostered a collaborative environment, allowing us to tackle challenges together and achieve our goals.