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Saurabh Rajput

@saurabhrajput2

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Data Entry Operator delivering accurate back-office operations and customer support.

India

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What I'm looking for

I’m looking for a remote back-office or data entry role where I can own high-accuracy processing, keep CRM records updated, and meet quality/productivity targets while collaborating to resolve issues quickly.

I’m a results-driven Data Entry Operator and customer support professional with 5+ years of combined experience in customer service, remote operations, and data processing. I currently support international clients through the Arise Work From Home platform, delivering high-accuracy data entry and back-office operations for Reliance Comfort and Modivcare.

I focus on maintaining productivity targets and improving data accuracy in fast-paced, remote environments. I update, verify, and manage customer records using CRM and internal workflow systems, while identifying and resolving data discrepancies to reduce processing errors and improve workflow efficiency.

Before my remote role, I worked as a Customer Support Executive at Startek and Hindustan Wellness, where I handled high-volume customer interactions, troubleshot issues in real time, and documented/tracked cases using CRM tools to ensure accurate resolutions. I also bring strong operational grounding from working as an Office Assistant, handling administrative documentation and daily coordination, backed by my PGDCA and Bachelor’s Degree in Computer Science.

Experience

Work history, roles, and key accomplishments

Current

Data Entry Operator

Current

Arise Work From Home

Nov 2025 - Present (6 months)

Provided remote data entry and back-office support for international clients, maintaining high accuracy while processing large volumes of customer and operational data. Updated and verified customer records in CRM/workflow systems and resolved data discrepancies to reduce processing errors.

Data Entry Data Validation CRM Systems Back Office Operations Quality Control Remote Operations Process Compliance Troubleshooting Microsoft Excel

Customer Support Executive

Startek

Jun 2024 - Apr 2025 (10 months)

Handled high-volume customer interactions by delivering real-time troubleshooting and support. Documented and tracked cases using CRM tools and collaborated with internal teams to resolve escalations efficiently.

Customer Support Troubleshooting CRM Tools Case Documentation Ticketing Escalation Handling Time Management Problem Solving

Customer Support Executive

Hindustan Wellness

Aug 2022 - Sep 2023 (1 year 1 month)

Managed customer queries across multiple channels while maintaining service quality standards. Resolved complaints, processed orders accurately, and provided product guidance to ensure timely issue resolution.

Customer Support Complaint Resolution Order Processing Product Guidance Problem Solving

Office Assistant

One4all Institute

Jan 2016 - Sep 2019 (3 years 8 months)

Handled administrative documentation and daily office coordination while maintaining organized records to support operational workflow efficiency. Assisted with documentation and operational processes to keep daily activities running smoothly.