Sara Charlotte Farmer

Conducted benefit investigations by contacting insurance companies to verify patient eligibility, coverage, and prior authorization requirements. Assisted patients and healthcare providers with enrollment in manufacturer and non-profit copay assistance programs. Provided high-quality customer service through inbound and outbound calls, ensuring accurate documentation and adherence to HIPAA guideli

Supported savings card programs for Humira, Skyrizi, Rinvoq, and Qulipta, providing claims support and investigating denied claims. Collaborated with pharmacies and patients, offering virtual debit cards and handling adverse event reporting.

Coordinated and scheduled patient appointments across multiple departments and providers, ensuring optimal use of clinical resources and patient satisfaction. Verified insurance coverage and obtained necessary authorizations and referrals in compliance with healthcare regulations. Maintained accurate and up-to-date patient records using electronic health record (EHR) systems.

Provided high-quality customer support for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), assisting clients with account inquiries, transactions, and benefit usage. Educated customers on plan details, IRS guidelines, and eligible expenses to ensure compliance and maximize benefit utilization. Resolved complex account issues, including claims disputes, card declines, and reimbu

Assembled, routed, and terminated electrical cables and wire harnesses for aerospace components in accordance with engineering drawings and specifications. Performed soldering, crimping, and connector installation using hand tools and precision equipment, ensuring compliance with IPC/WHMA-A-620 standards. Conducted continuity and resistance testing to verify functionality and quality of cable asse

Prepared and packaged fully cooked turkey products in a high-volume food production environment, ensuring compliance with USDA food safety and quality standards. Operated machinery and equipment for portioning, boxing, and labeling products for distribution. Conducted visual inspections and quality checks to ensure product consistency and packaging integrity.

Supervised and coordinated daily operations on the production line, ensuring consistent workflow, quality, and safety standards were met. Led a team of associates in processing, packaging, and inspecting poultry products in a high-volume food manufacturing environment. Trained new employees on standard operating procedures (SOPs), safety protocols, and equipment use.

Assisted pharmacists in preparing and dispensing medications, ensuring accuracy and compliance with state and federal regulations. Processed prescriptions, verified insurance coverage, and resolved billing issues to ensure timely patient access to medications. Maintained inventory by ordering, receiving, and restocking medications and supplies, including controlled substances.

Completed high school education, acquiring foundational knowledge across various subjects. Prepared for further academic pursuits and professional development.

Obtained an Accounting Certificate in Computerized Accounting. Developed proficiency in accounting principles and computerized accounting software like QuickBooks.

Completed a certification program in Medical Coding and Billing. Gained expertise in medical terminology, ICD coding, and healthcare billing procedures.