Open to opportunities

Santiago Serna Gutierrez

@santiagoserna22

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Experienced executive assistant with a focus on strategic project coordination.

Colombia

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What I'm looking for

I seek a dynamic role where I can leverage my administrative expertise and contribute to impactful projects in a collaborative environment.

I am a professional with over 5 years of experience in administrative roles, specializing in executive assistance, event logistics, and information management. My career has spanned both the public sector and independent work, where I have excelled in coordinating high-level agendas and leading operational processes. My proactive and solution-oriented approach has allowed me to contribute effectively to high-impact strategic projects.

In my recent role as an Administrative Advisor at the Secretariat of Government for Medellín City Hall, I coordinated the Secretary of Government's agenda and provided essential administrative support. I played a key role in the city's economic reactivation post-pandemic and was involved in implementing critical systems during lockdowns. My freelance work as an Event Logistics Producer has further honed my skills in planning and executing events, ensuring that every detail is meticulously managed for optimal customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Event Logistics Producer

Current

Freelance

Jan 2022 - Present (3 years 4 months)

Planned and executed events, ensuring supplier coordination and logistics management. Provided on-site supervision and maintained budget control while delivering personalized customer service.

Event Planning Logistics Coordination Budget Management Customer Service Problem Solving Supplier Management

Current

Independent Merchant

Current

Remote

Jan 2022 - Present (3 years 4 months)

Managed sales and product dispatch processes, providing customer service and post-sale follow-up. Organized orders and controlled inventory through digital and in-person channels.

Sales Management Customer Service Digital Communication

Administrative Advisor

Secretariat of Government, Medellín City Hall

Feb 2020 - Jan 2024 (3 years 11 months)

Coordinated the Secretary of Government's agenda and provided administrative support. Collaborated on strategic projects and supported the city's economic reactivation post-pandemic. Participated in implementing mobility control systems and coordinated vaccination logistics.

Administrative Support Microsoft Office Google Suite Organizational Skills Customer Service

Purchasing and Service Contracting Assistant

Medellín

Dec 2017 - Jan 2019 (1 year 1 month)

Supported purchasing and contracting services for various projects, communicated with suppliers, and prepared comparative analyses of proposals.

Purchasing Supplier Communication Administrative Support

Education

Degrees, certifications, and relevant coursework

Universidad de Medellín

Professional Degree, Executive Assistance

Professional with over 5 years of experience in administrative roles, executive assistance, event logistics, and information management. I have worked both in the public sector and independently, standing out for my ability to coordinate high-level agendas, lead operational processes, maintain organized information, and contribute to high-impact strategic projects.