Open to opportunities

Santiago Adamo

@santiagoadamo

Message

Experienced team leader with strong customer service and training skills.

Argentina

Message

What I'm looking for

I am seeking a position that leverages my customer service expertise and leadership skills.

I am Santiago Adamo, a dedicated professional with extensive experience in the sales field, having started my career at the age of 18. My journey began at SIDWAY S.A, where I honed my skills as a Call Center Agent. This role not only allowed me to develop my communication skills but also provided me with the opportunity to train my team and manage my own business.

As a Team Leader and Trainer from March 2020 to March 2025, I took on the responsibility of training team members, setting goals, and monitoring their progress to ensure we achieved our targets. I am passionate about improving team dynamics by identifying weaknesses and developing strengths, while also inspiring a strong work ethic among my colleagues. My proficiency in English, combined with my native Spanish skills, enables me to communicate effectively in diverse environments.

Experience

Work history, roles, and key accomplishments

Current

Team Leader & Trainer

Current

SIDWAY S.A

Mar 2020 - Mar 2025 (5 years)

In my role as Team Leader and Trainer, I was responsible for training new team members, setting strategic goals, and monitoring their progress. I focused on improving team strengths and addressing weaknesses while ensuring effective communication of new information.

Training Team Management Strategic Planning Communication Task Management Leadership

Team Leader & Customer Service Rep

SIDWAY S.A

Dec 2018 - Feb 2020 (1 year 2 months)

As a Team Leader and Customer Service Representative at SIDWAY S.A, I trained team members, managed customer interactions, and handled various sales tasks. My role involved setting goals, monitoring progress, and improving team performance through effective communication and delegation.