Open to opportunities

Santiago 7413

@santiago7413

Message

I am a technologist transitioning into IT Support and basic cybersecurity.

Colombia

Message

What I'm looking for

I’m seeking remote IT Support/Help Desk work where I can troubleshoot Windows and hardware issues, support systems, and grow into cybersecurity and networking through hands-on problem solving.

I’m a technologist with hands-on experience in industrial automation, electrical systems, and HMI interfaces. I’m currently transitioning into cybersecurity and IT support, combining physical-system understanding with a growing IT and security mindset.

I strengthen my knowledge in networking, cybersecurity, and system administration while building confidence in troubleshooting and technical problem-solving. I’ve worked on installation, configuration, and operation support for automation systems, including resolving electrical and control system failures.

I’m seeking remote IT support opportunities in roles like IT Support, Help Desk, or Junior Cybersecurity Networking Analyst. I want to apply my ability to understand how systems operate from both physical and logical perspectives to help teams keep networks and systems secure, stable, and available.

Experience

Work history, roles, and key accomplishments

Mechatronic Automation Technologist

SENA (Centro de Diseño y Metrología)

Jan 2024 - Jan 2026 (2 years)

Completed a Technologist program in Design and Integration of Mechatronic Automation Systems, including installation, operation, and support of HMI and industrial automation equipment. Built practical skills in electrical/control-system troubleshooting and support while strengthening networking and basic cybersecurity knowledge for IT support roles.

Industrial Automation And HMI Systems Electrical Systems Troubleshooting Hardware Support System Administration