At ICICI Home Finance, I designed a performance-linked sales incentive structure that increased sales productivity by 15%. I also rolled out the Key Fact Statement across loan products to ensure compliance with RBI guidelines.
I spearheaded a customer retention strategy that contributed to preserving ₹10 Cr+ in monthly loan book, and helped reduce Login-to-Disbursement turnaround time from 10 to 7 days. Earlier, I developed the CAREERDART website during my Web Development Intern role at AUV Technology.
