At IndiGo, I supervise cabin operations as a Core Lead Cabin Attendant, lead the crew team, and coordinate with cockpit crew to support smooth flight operations.
I also manage escalated customer service concerns. Previously, as a Lead Cabin Attendant, I ensured passenger safety and aviation-regulation compliance while delivering onboard service and sales.
In the Cabin Sales & Excellence Team, I worked to increase onboard sales and mentored colleagues on reducing cabin congestion while improving the passenger experience.
