
Payal Dixit
@payaldixit
I optimize airline operations through crew training planning, terminal flow management, and regulatory compliance.
What I'm looking for
At IndiGo Airlines, I develop tactical training plans for more than 1,000 cabin crew, ensuring timely CAR/DGCA regulatory certifications.
I use AIMS for crew scheduling and planning, helping reduce roster conflicts by 30% while improving crew readiness. I also create shift briefs and Excel-based performance dashboards that support management decisions.
Previously, I managed airport customer service operations at IndiGo, including check-in, baggage services, boarding, passenger flows, and aircraft turnaround coordination. I used Navitaire, Advanced DCS, and World Tracer Web to keep turnaround operations on target.
I'm focused on safe, compliant, and continuous airline operations, coordinating closely with operations, HR, instructors, flight planning teams, and frontline stakeholders during routine and irregular operations.
Experience
Work history, roles, and key accomplishments
Senior Executive – Cabin Crew Training & Planning
IndiGo Airlines
Sep 2023 - Present (3 years)
Developed and implemented tactical training plans for over 1,000 cabin crew as per CAR/DGCA compliance, ensuring timely regulatory certifications. Utilized AIM S system for crew scheduling and planning, improving crew readiness and reducing roster conflicts by 30%.
Education
Degrees, certifications, and relevant coursework
Jain University
Bachelor of Business Management, Aviation Management
Bachelor's Degree in Business Management Studies with a focus on Aviation Management, graduated in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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