Open to opportunities

Aswanishree Gurung

@aswanigurung07

I am a customer-focused professional with over 4 years of experience as Cabin Crew with IndiGo Airlines. My experience has helped me develop strong sk

India

Message

What I'm looking for

I’m looking for a role where I can use my customer service, communication, and people-handling skills while continuing to learn and grow professionally. I value a positive work environment, opportunities for career development, and a role where I can contribute meaningfully to the organization.

At IndiGo Airlines, I delivered in-flight service to 100+ passengers per flight while conducting safety briefings, emergency equipment checks, and passenger assistance across high-frequency domestic sectors.

I've supported families, elderly passengers, unaccompanied minors, and passengers with special needs, while managing onboard retail sales and resolving in-flight concerns calmly. More recently at Digimozo, I managed client relationships and coordinated digital marketing campaign delivery, strengthening my communication and follow-up skills.

Experience

Work history, roles, and key accomplishments

Client Servicing Manager

Digimozo

Apr 2025 - Jun 2025 (2 months)

Managed client communication and relationships, ensuring campaigns were delivered on time and to a high standard. Coordinated with internal teams to align on timelines, deliverables, and client expectations.

Client Communication Relationship Management Campaign Coordination Digital Marketing

Cabin Crew

IndiGo Airlines

Feb 2016 - Jun 2020 (4 years 4 months)

Delivered exceptional in-flight service to 100+ passengers per flight across high-frequency domestic sectors, consistently upholding IndiGo's service benchmarks. Conducted pre-flight safety briefings, demonstrations, and emergency equipment checks in line with aviation safety and regulatory standards.

In Flight Safety Passenger Service Upselling Multicultural Communication Conflict Resolution