Sanjana User
@sanjanauser6
I support customers, coordinate events, and bring aviation-trained discipline to community-focused CSR work.
IndiaWhat I'm looking for
I've provided freelance customer service support for clients in the New York market, handling customer communication, requirements, queries and follow-ups independently. I also supported Planet-S Events with event planning, coordination and on-ground execution.
My Aviation degree and Aircraft Maintenance Engineering training include 300+ hours of Actual Environment Practical Training at Airworks India, with Airbus A320-family systems familiarisation. I'm seeking a CSR role where I can contribute through stakeholder coordination, event execution, documentation and impactful social programs.
Experience
Work history, roles, and key accomplishments
Practical Training
Air Works India (Eng.) Pvt. Ltd.
Completed 300+ hours of Actual Environment Practical Training (AEPT) with familiarisation on Airbus A320-family systems including flight controls, lighting, hydraulics, and fire protection.
Freelance Customer Service Representative
VN
Provided customer service support for clients in the New York, USA market through freelance work. Handled customer communication professionally, understood requirements, and assisted with service-related concerns.
Practical & Theory Training
Pune Institute of Aviation Technology
Received practical and theoretical training involving Learjet 24D and Beechcraft Bonanza A35 aircraft, including avionics equipment and selected mechanical tasks.
Event Management
Planet Seven
Assisted with event planning, coordination, and on-ground execution. Coordinated with team members to support smooth execution of event activities and requirements.
Education
Degrees, certifications, and relevant coursework
Savitribai Phule Pune University
Bachelor of Science, Aviation
2021 - 2024
Pursued a Bachelor of Science in Aviation, gaining a strong foundation in aviation principles and practices.
Pune Institute of Aviation Technology
Aircraft Maintenance Engineering (Avionics B2), Aircraft Maintenance Engineering
2021 - 2024
Completed Aircraft Maintenance Engineering (Avionics B2) training, focusing on avionics systems and maintenance procedures.
Gokhale Education Society
Higher Secondary Certificate, General Studies
Completed higher secondary education (HSC) with a focus on science and general studies.
Dawn Breakers High School
Secondary School Certificate, General Studies
Completed secondary education (SSC) with a strong academic foundation.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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