Open to opportunities

Sania Virmani

@saniavirmani

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Experienced customer service and marketing professional with a passion for fundraising.

India

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What I'm looking for

I am looking for a job that allows me to utilize my customer service and marketing skills. I am particularly interested in roles that involve coordinating fundraising activities or marketing campaigns. I value a positive and supportive company culture and opportunities for career growth.

I am an experienced customer service and marketing professional with a strong background in fundraising. In my previous role as a Fundraising Intern at Muskurahat Foundation, I assisted in conducting interviews and writing stories about clients to be included in newsletters and applications. I also ensured all documents were brand compliant and assisted in coordinating the annual fundraising dinner. I have a deep understanding of organizing events and campaigns to raise money and other kinds of donations for an organization.

As a Customer Service Associate at Q conneqt business solutions limited, I resolved customers' concerns and answered their questions to the best of my ability. I maintained a positive attitude and calmly responded to customers' complaints. I also opened new customer accounts and promoted the product and company positively to attract customers. Additionally, I have experience in affiliate marketing, where I negotiated with new affiliates, managed and analyzed their performance, and optimized data for better results.

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Experience

Work history, roles, and key accomplishments

Customer Service Associate

Q conneqt business solutions limited

Resolved customers' concerns, answered customers' questions, maintained a positive attitude, and calmly responded to customers' complaints. Also opened new customer accounts and attracted customers by promoting the product and company positively.

Affiliate marketing

Forever Living Products

Responsible for negotiation with new affiliates and closing agreements. Also managed and analyzed affiliates daily for affiliate optimization, and monitored and analyzed data for optimization.

Negotiation Affiliate Data Agreements

Fundraising Intern

Muskurahat Foundation

Assisted in conducting interviews and writing stories about clients to be included in newsletters and applications highlighting the work that the organization does. Other tasks included ensuring all documents are brand compliant and assisting in coordinating the annual fundraising dinner.

Interviewing Writing Brand Coordination Fundraising

Fundraising Intern

Muskurahat Foundation

Assisted in conducting interviews and writing stories about clients to be included in newsletters and applications highlighting the work that the organization does. Also ensured all documents were brand compliant and assisted in coordinating the annual fundraising dinner.

Interviewing Writing Brand Fundraising

Affiliate marketing

Forever Living Products

Responsible for negotiation with new affiliates and closing agreements. Understood the business model and aimed to meet all the objectives as set by management. Managed and analyzed affiliates daily for affiliate optimization, as well as monitored, analyzed, and optimized data.

Negotiation Affiliate Business Data Optimization

Customer Service Associate

Q conneqt business solutions limited

Resolved customers' concerns and answered customers' questions. Maintained a positive attitude and calmly responded to customers' complaints. Opened new customer accounts and attracted customers by promoting the product and company positively, answering questions, and addressing concerns as they arose.