SANDRO ALVAREZ
@sandroalvarez
Customer service assistant with freelance experience answering customer questions through WhatsApp and social media.
BoliviaWhat I'm looking for
I handled customer service independently from home, answering questions through WhatsApp and social media, sharing product and service information, and managing customer requests.
On a personal project, I managed social media posts and messages, organized files in Google Drive, and supported basic administrative tasks. I’m looking to grow in remote customer service while learning new tools and contributing to a team.
Experience
Work history, roles, and key accomplishments
Atención al cliente
Trabajo independiente
Jan 2022 - Dec 2024 (2 years 11 months)
Atendí consultas de clientes por WhatsApp y redes sociales, brindando información sobre productos y servicios. Resolví dudas y gestioné solicitudes de manera oportuna, manteniendo una comunicación clara y cordial.
Asistente en redes sociales y soporte digital
Proyecto personal
Jan 2021 - Dec 2022 (1 year 11 months)
Gestioné publicaciones en redes sociales, respondí mensajes y comentarios, organicé información y archivos en Google Drive, y apoyé en tareas administrativas y de soporte básico.
Education
Degrees, certifications, and relevant coursework
Unidad Educativa San José
Bachiller en Humanidades, Humanities
2016 - 2020
Completed secondary education with a focus on humanities, earning a Bachiller degree.
Tech stack
Software and tools used professionally
Availability
Location
BoliviaAuthorized to work in
Salary expectations
Job categories
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