Open to opportunities

Sandra Zormelo

@sandrazormelo

Message

Sales executive with a strong focus on customer relationship management.

Ghana

Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated professional with a BSc in Business Administration, specializing in Public Administration. My experience as a Sales and Administrative Executive at Tanink Ghana Limited has equipped me with the skills necessary to excel in customer relationship management. I pride myself on my ability to maintain a positive work environment and foster strong relationships with clients.

Throughout my career, I have demonstrated a commitment to quality and detail, ensuring that customer needs are met with the utmost care and respect. My strong interpersonal communication skills and problem-solving abilities have allowed me to effectively support service users in achieving their goals. I am passionate about helping others and thrive in roles that require a result-driven mentality.

Experience

Work history, roles, and key accomplishments

Current

Sales and Administrative Executive

Current

Tanink Ghana Limited

Feb 2020 - Present (5 years 3 months)

As a Sales and Administrative Executive, I assist in welcoming customers, prepare social media content, liaise with suppliers for training, and ensure customer privacy and respect. I also develop support plans, undertake administrative duties, prepare invoices, and make cold calls.

Customer Relationship Management Social Media Management Risk Assessment Invoicing Cold Calling Communication Skills Team Management Organizational Skills

Education

Degrees, certifications, and relevant coursework

University of Ghana

Bachelor of Science, Business Administration

2018 - 2022

Studied Business Administration with a focus on Public Administration, gaining knowledge in management principles, organizational behavior, and public sector operations.

Benkum Senior High School

W.A.S.S.C.E, General Arts

2014 - 2017

Completed the West African Senior School Certificate Examination (W.A.S.S.C.E) with a focus on General Arts, developing foundational skills in critical thinking and communication.