Sandra Mushambokazi

Coordinated cross-functional workflows across operations, technical, and marketing teams, monitoring multiple initiatives and tracking risks and progress. Strengthened internal documentation to reduce administrative delays by 30% and managed end-to-end HR operations including onboarding and payroll in line with Rwanda labor requirements.

Operate a boutique digital agency delivering social media management and content strategy for EdTech brands across Africa. Lead client engagement lifecycle strategy, content planning, team coordination, performance reporting, and account growth while applying PM principles for on-time delivery and measurable audience growth.

Managed end-to-end planning, production, and distribution for four branded podcast shows, leading writers, editors, and audio producers to deliver on time and to quality standards. Drove growth strategies that increased listenership by 40% across platforms.

Supported operational and project coordination within a global technology consulting environment by tracking work plans and preparing performance summaries for leadership. Managed payroll bookkeeping and monthly expense reporting and supported recruitment scheduling.

Directed the editorial calendar and coordinated content production across a distributed team. Built community growth through engagement tracking, events, and creative programming.

Coordinated structured debate programs across multiple stakeholders, managing scheduling, logistics, and readiness planning. Maintained a 98% compliance rate to program standards, improving task prioritization and increasing operational efficiency by 20%.

Structured Trello boards to track design tasks, sprints, and end-to-end deliverables. Drafted Software Requirement Specifications (SRS) and coordinated delivery milestones between design and product stakeholders.

Currently pursuing a Bachelor of Business Management at Mt. Kenya University, expected to complete in 2026.