Sandra Kariithi
@sandrakariithi
Medical Billing Specialist (AAPC Trained) | Claims Processing, ICD-10 & CPT Coding | HIPAA Certified | Revenue Cycle Support
What I'm looking for
I support healthcare practices by strengthening their medical billing processes, improving revenue flow, and reducing administrative overload—so providers can focus on patient care, not paperwork.
I am a Medical Billing Specialist (AAPC-trained), Certified Medical Virtual Assistant, and HIPAA-certified professional with hands-on experience in hospital and remote healthcare environments. I bring a strong understanding of ICD-10, CPT, claims processing, and patient data management, combined with a detail-oriented and reliable approach to healthcare operations.
Here’s how I add value:
🔹 Medical Billing & Claims Support
I assist with accurate claims submission, insurance verification, and billing workflows to reduce errors, prevent delays, and support a smoother revenue cycle.
🔹 Patient Information & Documentation Accuracy
I ensure patient records, billing details, and documentation are complete and accurate—minimizing rejections and improving overall efficiency.
🔹 Administrative & Scheduling Support
From calendar management to patient coordination, I help streamline daily operations and reduce scheduling conflicts in busy healthcare settings.
🔹 Patient Communication & Support
I handle patient inquiries with professionalism and empathy, contributing to positive patient experiences while maintaining compliance.
🔹 Process Improvement & Efficiency
I continuously look for ways to improve workflows, reduce turnaround times, and support more efficient healthcare operations.
I bring experience from Kiambu Level 5 Hospital and my volunteer work with MyMedGlobal, where I developed strong skills in data accuracy, remote collaboration, and handling sensitive medical information.
💻 Fully equipped for remote work
🕒 Available for international time zones (including U.S. hours)
🔐 HIPAA-compliant and confidentiality-driven
If you're looking for someone who can support your billing processes, reduce claim issues, and keep your operations running smoothly, let’s connect
Experience
Work history, roles, and key accomplishments
Medical billing Specialist/ CSR.
Kiambu County Level 5 Hospital
Jan 2024 - Present (2 years 5 months)
Manage 200+ daily patient inquiries, coordinate multi-department scheduling for 50+ calls daily, and maintain HIPAA-compliant documentation while implementing workflow changes that reduced service processing time by 33%.
Virtual Medical Data Entry Specialist
MyMedGlobal
Mar 2025 - Jun 2025 (3 months)
Collaborated with international healthcare teams to improve medical data accuracy by 47% through systematic review and maintained strict confidentiality and documentation standards.
Call Centre Representative
Ipsos Kenya
Jan 2021 - May 2023 (2 years 4 months)
Managed 100+ daily customer interactions, achieved a 93% customer satisfaction rate, and reduced call resolution time by 21% through efficient support and issue resolution.
Education
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Sandra hasn't added their education
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