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Sandra Aparicio

@sandraaparicio

Bilingual customer service professional skilled in clerical work, data entry, and fast, detail-focused support.

United States
Message

What I'm looking for

I’m looking for a bilingual customer-support or front-line support role where I can apply my clerical accuracy, Excel/data entry skills, and ability to handle time-sensitive tasks while growing with the team.

I’m bilingual in English and Spanish, and I’m looking for an opportunity to expand my skills and knowledge. I work well under pressure and as a great team player, with strong clerical skills and the ability to handle many time-sensitive tasks. Because I manage details quickly, I’ve built valuable customer service skills through consistently multitasking.

I gained experience through roles in billing and customer-facing environments: South Texas College Billing Department (file documents, data entry, Excel, and Microsoft Word), Clearwater Research Inc. as a Bilingual Customer Service Representative conducting government surveys, and campaign work as a field organizer/canvasser for the John Adams and Lloyd Doggett campaigns. Most recently, at Isis Nueva Creacion, I supported customers as a cashier and grew into a floor manager position.

Experience

Work history, roles, and key accomplishments

IC

Floor Manager

Isis Nueva Creacion

Jan 2018 - Jan 2024 (6 years)

Worked in customer service and as a cashier, including floor manager responsibilities. Provided service to customers and managed daily floor/customer-facing tasks.

LC

Canvasser

Lloyd Doggett Campaign

Sep 2014 - Nov 2014 (2 months)

Conducted neighborhood canvassing in Hays County to support the campaign. Engaged residents as part of outreach efforts.

CI

Bilingual Customer Service Rep

Clearwater Research Inc.

May 2014 - Jul 2014 (2 months)

Provided bilingual customer service while conducting government surveys. Assisted respondents as part of survey outreach and data collection.

SD

Work Study

South Texas College Billing Department

Apr 2008 - Jul 2008 (3 months)

Supported billing department operations through document filing, copying, and data entry. Used Microsoft Word and Excel to complete time-sensitive clerical tasks.

JC

Field Organizer

John Adams Campaign

Jan 2012 - Present (14 years 6 months)

Performed field organizing for the campaign by conducting block walks and informing voters. Made calls and encouraged people to vote.

Education

Degrees, certifications, and relevant coursework

Texas State University logoTU

Texas State University

Political Science/French

2012 - 2016

Studied Political Science and French at Texas State University from 2012 to 2016.

MS

McAllen Memorial High School

Activities and societies: French Club (Secretary, 2007–2009).

Graduated from McAllen Memorial High School in May 2004.

Tech stack

Software and tools used professionally

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