Open to opportunities

Gursahejpal Singh Sandhu

@sandhusahej

Message

Hospitality and marketing leader delivering customer service, team leadership, and revenue growth.

India

Message

What I'm looking for

I’m looking for a restaurant manager role where I can lead teams, deliver strong customer service, ensure food safety compliance, and drive revenue growth through cost control and effective marketing.

I’m a hospitality professional with management ambitions, currently serving as a CafeManager (April 2025-Present). I orchestrate day-to-day cafe operations to ensure seamless service flow and strict compliance with FSSAI food safety and hygiene protocols.

I manage P&L statements, execute cost-control measures, track financial performance, and lead inventory management while preventing operational downtime. I also strengthen brand presence and customer loyalty through resolved complaints, marketing and social media strategies, strategic hiring, and technical training to maintain consistent guest experience.

Experience

Work history, roles, and key accomplishments

Current

Cafe Manager

Current

Lile’sCoffeeBar

Apr 2025 - Present (1 year 3 months)

Orchestrated day-to-day cafe operations, ensuring seamless service flow and strict compliance with FSSAI food safety and hygiene protocols. Managed P&L and cost-control, oversaw inventory, maintained equipment, handled customer complaints, and supported marketing and staff training.

Customer Service Team Leadership Cafe Operation Food Hygiene P&L management Cost Control Inventory Management Cash Handling Complaint Resolution Marketing Menu Implementation Quality Control

Digital Marketing Manager

BrandTh3ory

Jul 2023 - Nov 2023 (4 months)

Developed and managed social media content plans aligned with the brand’s identity and maintained high-volume daily posting. Produced monthly performance reports, optimized marketing recommendations, and supported influencer programs.

Content Planning Social Media Management Influencer Programming

Social Media Executive

VanillaSkills Pvt. Ltd.

May 2021 - Nov 2022 (1 year 6 months)

Developed social media and digital marketing strategies, created and scheduled content, and monitored post-campaign performance against predefined metrics. Managed customer reviews/testimonials and prepared internal reports, briefs, posts, presentations, and event coordination materials.

Digital Marketing Social Media Strategy Marketing Campaigns Social Media Account Management Event Coordination Hashtag Research