Chandranath Banerjee
@chandranathbanerjee
I administer enterprise LMS platforms and deliver learning programmes for global workforces of up to 132,000 employees.
What I'm looking for
I've administered enterprise learning platforms at Genpact, Fortive, Cigrex, Gallagher Service Centre, and Tata Consultancy Services, supporting global workforces of up to 132,000 employees. My work spans SAP SuccessFactors Learning, Cornerstone OnDemand, Absorb, and Docebo.
At Genpact, I manage LMS governance, learner administration, programme delivery, and L2/L3 support across Cornerstone and SAP SuccessFactors. I directed an 11-person L&D team, maintained 100% regulatory compliance, resolved 95% of issues within SLA, and reduced onboarding support queries by 30%.
I've built Power BI and CSOD Reporting 2.0 dashboards that improved curriculum completion by 25%, created SCORM/AICC-compliant learning libraries, and coordinated vendor releases with zero unplanned outages.
I'm SAP SuccessFactors Learning certified and combine LMS administration, programme management, stakeholder reporting, and learning analytics to make large-scale learning operations reliable and measurable.
Experience
Work history, roles, and key accomplishments
Administer Cornerstone OnDemand and SAP SuccessFactors LMS end-to-end, ensuring 100% regulatory compliance and reducing reporting errors by 25%. Manage learning programme logistics, stakeholder engagement, and analytics, directing a team of 11 L&D professionals.
Administered SAP SuccessFactors Learning end-to-end, including platform configuration, course architecture, and role-based permissions. Designed Power BI dashboards that drove a 25% uplift in curriculum completion and delivered L2/L3 support.
Sr. L&D Consultant
Cigrex Ltd
Oct 2021 - Jul 2024 (2 years 9 months)
Administered SAP SuccessFactors Learning and Cornerstone OnDemand for 123,000+ employees, maintaining 100% policy compliance. Managed end-to-end delivery of learning programmes for up to 132,000+ employees with zero unplanned outages.
L&D Analyst
GHRSS | Gallagher Service Centre LLP
Mar 2021 - Oct 2021 (7 months)
Spearheaded creation of 1,000+ learning sessions in Cornerstone LMS, completing all deliverables on schedule. Led a team of 3 analysts to deliver MIS reports and dashboards, reducing reporting errors by 25%.
Managed large-scale LMS operations, content coordination, and learner communications across multiple client accounts. Supported US Corp Audit team by optimising L&D workflows, reducing process time by 15%.
Process Associate
PwC SDC (Genius Consultancy Ltd.)
Nov 2013 - May 2014 (6 months)
Worked as a Process Associate at PwC SDC, handling process-related tasks.
Marketing Assistant
HDFC Bank Ltd.
Apr 2011 - Nov 2011 (7 months)
Worked as a Marketing Assistant at HDFC Bank, supporting marketing activities.
Management Trainee
Bandhan Financial Services Pvt. Ltd.
Jul 2010 - Feb 2011 (7 months)
Worked as a Management Trainee at Bandhan Financial Services, undergoing management training.
Education
Degrees, certifications, and relevant coursework
Heritage Institute of Technology (WBUT)
Master of Business Administration, Finance
Completed MBA in Finance from Heritage Institute of Technology (WBUT).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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