SANCHEZ DAVIS

I am a detail-oriented healthcare operations professional with over five years' experience in payment processing, patient advocacy, and medical office administration. I have a proven track record reconciling high-volume payments, improving posting accuracy, and optimizing patient scheduling to reduce no-shows and improve provider availability.

In lockbox and payment operations roles I reconciled 300+ daily payments with 99% posting accuracy, managed EFT and mailed payments, maintained audit trails, and supported process improvements that reduced rework. As a patient advocate and medical office administrator I verified demographics and insurance eligibility, coordinated scheduling for multiple providers, handled check-in/check-out, and escalated clinical or billing issues appropriately.

I prioritize HIPAA compliance, strong customer service, and continuous process improvement. I am seeking opportunities in revenue cycle, payment operations, or patient services where I can apply my analytical skills, attention to detail, and operational experience to improve financial and patient outcomes.