Open to opportunities

Jacquelyn Pate

@jacquelynpate

Healthcare cash applications specialist with 20+ years improving accuracy, reconciliation, and audit-ready revenue cycle workflows.

United States

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What I'm looking for

I’m looking for a healthcare revenue cycle role where I can own high-volume cash application, strengthen reconciliation and unapplied cash resolution, and help improve workflows—while keeping everything audit-ready, compliant, and accurate through cross-functional partnership.

I’m a healthcare Cash Applications Specialist with 20+ years of experience in revenue cycle work focused on high-volume payment posting, reconciliation, and unapplied cash resolution. I’m known for exceptional problem-solving, cross-functional collaboration, and maintaining audit-ready financial documentation while managing complex payer issues, refunds, adjustments, recoupments, and compliance-driven workflows.

In recent roles, I’ve applied high-volume daily payments across multiple payer types using Epic and Athena, and I’ve reconciled cash postings to ensure 100% alignment between bank statements and Oracle. I’ve also supported month-end and year-end close, improved turnaround time to 48 hours, led and mentored a payment posting team, and collaborated with IT to enhance electronic posting workflows and automation—reducing posting errors through training and process optimization.

Experience

Work history, roles, and key accomplishments

Cash Applications Specialist

Morehouse Healthcare

Dec 2022 - Dec 2025 (3 years)

Applied high-volume daily payments across multiple payer types using Epic and Athena and reconciled postings to ensure alignment between bank statements and Oracle. Researched and resolved unapplied cash and related variances, maintained audit-ready documentation, and supported month-end/year-end close.

Cash Application Accounts Receivable Payment Reconciliation Epic Athena Oracle ACH Wires Refunds Month End Close Payer

Payment Poster

Peachtree Orthopedics

May 2022 - Dec 2022 (7 months)

Posted insurance and patient payments with a consistent 48-hour turnaround and managed lockbox processing by sorting, batching, and uploading payments into the EMR. Resolved posting discrepancies and processed virtual credit card payments while verifying payments against payer contracts and EOBs.

Patient Payment Posting Lockbox EMR Variance And Discrepancy Resolution Virtual Card ACH Wires

Billing Team Lead

Peachtree Spine Physicians

Jul 2016 - Mar 2020 (3 years 8 months)

Led and mentored the payment posting team to improve accuracy and productivity, and served as the escalation point for complex payer issues and EOB discrepancies. Assigned daily workloads, ensured compliance with payer guidelines through training, and collaborated with IT to enhance electronic posting workflows and automation.

Team Leadership Payment Posting Payer Issue Escalation Compliance Training Workflow Optimization Electronic Posting Automation

Cash Applications Specialist

Medical Management Solutions

Oct 2014 - Feb 2015 (4 months)

Applied and reconciled daily cash receipts including ACH, wires, and checks, and researched short pays, unidentified payments, and account discrepancies. Processed adjustments, refunds, and recoupments and created and managed open receivables batches to support AR workflows.

Cash Application Cash Receipts ACH Wires Short Payments Unidentified Payments Research Adjusting Refunds Open Receivables Batching Accounts Receivable

Payment Posting Specialist

Atlanta Billing Specialist

Apr 2012 - Oct 2014 (2 years 6 months)

Posted cash receipts across multiple accounts and reconciled daily balances, and processed lockbox and remote deposits. Resolved unapplied cash and account discrepancies while collaborating with AR and Accounting to streamline posting processes.

Payment Posting Cash Posting Lockbox