sana parveen
@sanaparveen1
I am a Customer Care Executive skilled in US non-voice support.
IndiaWhat I'm looking for
I am a motivated, detail-oriented Customer Care Executive with eight months' experience handling US non-voice processes via email and chat. I consistently resolve customer issues, contribute to retention, and deliver accurate, timely responses while maintaining a strong service orientation.
I bring strong attention to detail, multitasking and prioritization skills, and a quick "can-do" learning attitude. I seek to apply my problem-solving and communication strengths to contribute effectively within a dynamic customer-support team.
Experience
Work history, roles, and key accomplishments
Customer Care Executive
Quatrro Business Support Solutions Private Limited
Jan 2021 - Jan 2022 (1 year)
Handled inbound email and chat inquiries for a US non-voice process, resolving customer issues to maintain satisfaction and retention. Managed customer data with attention to accuracy and multitasked effectively in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
G.I.C. Inter College
High School Certificate, High School
Completed high school education at G.I.C. Inter College.
M.K.G. Inter College
Intermediate, Intermediate
Completed Intermediate (higher secondary) studies at M.K.G. Inter College.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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