Sana Nagarji

I am a customer service and telesales professional with over 1.6 years in customer service and six months as a senior telesales executive, focused on achieving sales targets and client retention.

I have experience handling customer inquiries via phone, email, and chat, with emphasis on timely resolution and customer satisfaction while working at Concentrix Pvt. Ltd.

At Ketto Pvt. Ltd. I worked as a Senior Tele Sales Executive across telecom, retail, and banking processes, producing measurable sales achievements and contributing to retention and escalation handling.

I bring strong interpersonal, communication, and negotiation skills, proficiency in Microsoft Office and Windows, and a goal-oriented, quick-learning team-player approach.