Samyam Gupta

Managed the creation of micro-sites and dashboards for retail innovation events. Achieved a 40% reduction in ticket resolution time and ensured timely routing of tickets related to AI and infrastructure.

Management Consultant with over 4 years of experience in digital transformation projects across Financial Services, Technology, and Media. Expertise in strategy formulation, market research, and business process optimization. Skilled in leading workshops, creating data-driven recommendations, and enhancing operational efficiency.

Migrated data center operations for a leading bank, optimizing performance and compliance. Developed strategic plans and identified applications for consolidation to enhance efficiency.

Led enhancements in a Generative AI project to improve code generation accuracy from 45% to 94%. Conducted evaluations of AI-generated outputs for continuous improvement.

Assisted digital news publishers in enhancing marketing analytics strategies using Google Analytics. Increased reader engagement by 29% and improved user experience.

Consolidated existing assets from multiple engagements to ensure effective knowledge sharing and guide future deliverables.

Developed Digital Maturity Models for a telecom firm, guiding organizations through digital transformation and enhancing operational efficiency and customer experience.

Conducted research on call center challenges during the COVID-19 pandemic, resulting in a comprehensive report on operational issues and advanced technologies.

Contributed to proposals for various clients across multiple industries, resulting in successful deals secured.

Completed a Bachelor of Business Administration with a focus on Marketing and Sales, gaining insights into business strategies, consumer behavior, and effective marketing techniques.

Studied Science with Mathematics and Computer Science, developing a strong foundation in analytical thinking and problem-solving skills.