Samyam Gupta

Managed the creation of micro-sites and dashboards for retail innovation events. Achieved a 40% reduction in ticket resolution time and ensured timely routing of tickets related to AI and infrastructure.

Management Consultant with over 4 years of experience in digital transformation projects across Financial Services, Technology, and Media. Expertise in strategy formulation, market research, and business process optimization. Skilled in leading workshops, creating data-driven recommendations, and enhancing operational efficiency.

Migrated data center operations for a leading bank, optimizing performance and compliance. Developed strategic plans and identified applications for consolidation to enhance efficiency.

Led enhancements in a Generative AI project to improve code generation accuracy from 45% to 94%. Conducted evaluations of AI-generated outputs for continuous improvement.

Assisted digital news publishers in enhancing marketing analytics strategies using Google Analytics. Increased reader engagement by 29% and improved user experience.

Consolidated existing assets from multiple engagements to ensure effective knowledge sharing and guide future deliverables.

Developed Digital Maturity Models for a telecom firm, guiding organizations through digital transformation and enhancing operational efficiency and customer experience.

Contributed to proposals for various clients across multiple industries, resulting in successful deals secured.

Conducted research on call center challenges during the COVID-19 pandemic, resulting in a comprehensive report on operational issues and advanced technologies.

Completed a Bachelor of Business Administration with a focus on Marketing and Sales, gaining insights into business strategies, consumer behavior, and effective marketing techniques.

Studied Science with Mathematics and Computer Science, developing a strong foundation in analytical thinking and problem-solving skills.