Open to opportunities

Samuel Tettey`

@samueltettey

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IT professional with 7+ years in operations and business applications.

Ghana

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What I'm looking for

I am looking for a role that challenges my skills in IT while promoting growth and innovation.

I am an IT personnel with over seven years of experience as an Operations Assistant and a Business Applications Analyst. My career has been dedicated to providing customized technology solutions that enhance operational efficiency and client satisfaction. Currently, I am working at VisionFund Ghana, where I support the USSD Mobile Money and Last Mile Mobile Solutions projects, ensuring that our systems run smoothly and meet user requirements.

Throughout my career, I have developed a strong skill set in Systems Administration and Cybersecurity. I excel in troubleshooting, problem-solving, and training end users on new software releases. My commitment to enforcing IT standards and policies has been instrumental in maintaining the integrity of our business applications. I take pride in my ability to analyze data effectively and provide actionable insights that drive decision-making.

Experience

Work history, roles, and key accomplishments

Current

Business Applications Analyst

Current

VisionFund Ghana

Oct 2023 - Present (1 year 7 months)

As a Business Applications Analyst, I provide support for the USSD Mobile Money and Last Mile Mobile Solutions projects, troubleshoot helpdesk tickets, and conduct User Acceptance Testing. I also train end users and enforce IT standards while monitoring system operations and assisting with database management.

USSD Mobile Money Last Mile Operations User Acceptance Testing Troubleshooting Database Management Training Systems Management

Operations Assistant

VisionFund Ghana

Oct 2017 - Oct 2023 (6 years)

In my role as Operations Assistant, I managed data, disbursed loans using T24 banking software, and provided analytical reports for branch operations. I also assisted in resolving IT-related issues at the branch level.

I.T Teacher

UK Group of Colleges

Aug 2017 - Sep 2017 (1 month)

As an I.T Teacher, I tutored students in Microsoft Office Suite and basic IT skills, enhancing their understanding of technology and its applications.

Microsoft Office Suite