Open to opportunities

Carol 3

@carol3

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Motivated and versatile professional

Ghana

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What I'm looking for

Looking for a dynamic environment where I can contribute to achieving goals and foster a positive work culture, with opportunities for continuous growth and learning.

As a dedicated and results-driven IT Business Analyst, Technical Delivery, and UI/UX Designer, I thrive in dynamic environments where I can contribute to achieving goals and foster a positive work culture. With a strong commitment to excellence and continuous growth, I excel in attention to detail, effective communication, and collaborative teamwork.

Throughout my experience, I have developed a unique blend of technical and business skills, with expertise in UI/UX design, Microsoft 365 applications, Lucid Chart, and analytical skills. I am passionate about creating innovative solutions that meet business priorities and user needs.

With a strong educational background in Information Technology and certifications in Business Analysis, Cyber Security, and UI/UX Design, I am confident in my ability to drive business growth and improve user satisfaction.

Experience

Work history, roles, and key accomplishments

Business Analyst

Eprocess International Ghana Limited

Jan 2023 - Jan 2024 (1 year)

Assessed client needs through structured requirements processes, created solutions requirements, and provided support to architects and developers. Conducted data analysis to align business strategies with technical solutions.

Business Analysis Requirements Gathering Process Development Data Analysis Stakeholder Engagement Technical Documentation Communication Skills

UI/UX Designer

Eprocess International Ghana Limited

Jan 2023 - Jan 2024 (1 year)

Conducted competitor analysis and usability tests for the Ecobank Corporate Website, designed user interaction elements, and ensured designs met accessibility standards.

Usability Testing Competitor Analysis Interaction Design Adobe Creative Suite Wireframing Prototyping Accessibility Standards User Centered Design

Technical Delivery

Eprocess International Ghana Limited

Jan 2023 - Jan 2024 (1 year)

Collaborated with cross-functional teams to align technical and business goals, acted as the primary technical contact for stakeholders, and presented technical solutions clearly to clients.

Technical Communication Project Management Stakeholder Management Cross Functional Collaboration Risk Assessment Technical Problem Solving Agile Methodologies

Teaching Assistant

Central University

Jan 2023 - Feb 2023 (1 month)

Assisted in facilitating computer science classes, organized IT initiatives, and supported students in resolving technical challenges using Microsoft 365 applications.

Problem Solving IT Initiatives Communication Skills Event Management

UI/UX Designer

Central University

Sep 2022 - Oct 2022 (1 month)

Assisted in designing user interfaces for an Alumni Database Portal, collaborated on wireframes and prototypes, and utilized Adobe Creative Suite for design.