Open to opportunities

Samuel Akporu

@samuelakporu

Message

I’m a banking professional delivering accurate fund transfers and exceptional service.

Nigeria

Message

What I'm looking for

I’m looking for a banking role where I can handle high-volume transactions with accuracy, strengthen customer relationships, and collaborate across teams to reduce risk and improve operational efficiency while growing into broader operations and admin leadership.

I’m a banking professional with 6+ years of experience providing exceptional customer service and administering customer transactions across a fast-paced environment. I’ve consistently balanced cash drawers to achieve “zero shortages or overages,” while applying critical thinking to identify and mitigate fraud and transaction risks.

In my current role, I coordinate and transfer funds, process “NIBSS transfer,” “NEFT,” bulk transfers, and foreign/telegraphic transfers, and I ensure GL accounts are balanced daily. I also issue managers’ cheques, process outward and inward cheques, support expense ticket processing, and maintain reliable bookkeeping. I’ve driven measurable impact through admin oversight that helped the branch gain “5% more profit in three months,” and through collaboration that supported a customer buying “over 8.5million shares.”

Experience

Work history, roles, and key accomplishments

Current

Fund Transfer Officer/Admin

Current

Zenith Bank Plc

May 2024 - Present (2 years 1 month)

Coordinated fund transfers and processed NEFT/NIBSS, bulk payments, and outward/inward cheques while reconciling GL accounts daily and issuing customers’ manager cheques. Managed asset/diesel administration to help the branch achieve 5% more profit in three months and supported customer share analysis leading to a purchase of 8.5M+ shares.

Fund Transfers NEFT Processing NIBSS Transfer GL Reconciliation Manager'S Cheque Issuance Outward Inward Cheque Processing Record keeping

Teller

Zenith Bank Plc

Jan 2020 - May 2024 (4 years 4 months)

Handled cash drawers and customer transactions while meeting service quality targets through strong product knowledge and best-practice execution. Balanced cash with zero shortages/overages and identified/mitigated fraud and transaction risks while ensuring confidentiality and adherence to security policies.

Cash Handling Cash Drawer Balancing Customer Service Fraud Detection Risk Mitigation Confidentiality

Centre Manager / Instructor

Codebot Technologies

Apr 2017 - Aug 2018 (1 year 4 months)

Led and expanded 9jacodekids operations as Centre Manager/Administrator/Instructor by managing sales and marketing, driving student recruitment, and coordinating with headquarters on strategy. Owned centre P&L and marketing budget to improve retention and beat sales targets through a newly implemented marketing plan.

Centre Management P&L management Marketing Budget Management Sales Marketing Student Recruitment Team Leadership Instruction And Delivery