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SV@samruddhivadgave
Operations and administration professional driving efficiency and customer experience improvements.
IndiaI am an operations and administration professional with hands-on experience in healthcare operations, inventory planning, and business analysis. I have improved order fulfillment, reduced inventory holding costs, and streamlined front-office and inpatient non-clinical operations.
My background includes practical exposure to ERP systems, Tableau data visualization, MS Excel (advanced), SQL, and UI design with Figma, which I have used to prototype production modules and optimize dashboards. I apply process-improvement techniques such as FSN and Fill Rate analyses to deliver measurable results.
I bring strong emotional intelligence, conflict-resolution skills, and a collaborative mindset to cross-functional coordination with clinical and non-clinical teams. I seek roles where I can continue improving operational efficiency and customer experience through data-driven decisions.
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Work history, roles, and key accomplishments
Asian Heart Institute and Research Center Pvt. Ltd
Feb 2025 - Oct 2025 (8 months)
Managed front-office patient registration, appointment scheduling and coordinated cross-departmental non-clinical services, improving inpatient service delivery and patient comfort.
CG Marketing Pvt. Ltd
Apr 2024 - Jun 2024 (2 months)
Performed inventory planning and analysis, improving order fulfillment efficiency by 12% and reducing holding costs by 18% through CFR and FSN analyses.
MeritestSolutions Pvt. Ltd
Dec 2023 - Jan 2024 (1 month)
Evaluated a school ERP system, defined KPIs and visualization charts, and produced a comprehensive module-evaluation table to inform product improvements.
Compserv Consultants Pvt. Ltd
Nov 2022 - Jan 2023 (2 months)
Analyzed production processes and ERP strategy, documented ERP module scope, and prototyped an improved production module using Figma to clarify KPIs and dashboard requirements.
Degrees, certifications, and relevant coursework
PGDM, Operations Management
2023 - 2025
Postgraduate program in Project Management and Operations Management focusing on process improvement and CSR from 07/2023 to 08/2025 in Mumbai.
CUMaster of Business Administration, Business Analytics
2023 - 2025
MBA in Business Analytics with emphasis on customer service management and supply chain analytics from 07/2023 to 08/2025.
Bachelor of Business Administration, Business Analytics
2020 - 2023
Bachelor of Business Administration (Business Analytics) program completed from 08/2020 to 06/2023 with coursework in R programming and analytics tools.
XII, Higher Secondary
2018 - 2019
Higher secondary (XII) completed from 06/2018 to 04/2019 with focus on emotional intelligence and conflict resolution skills.
High School Diploma, Secondary Education
2016 - 2017
Completed secondary education from 06/2016 to 04/2017 with exposure to UI design and data visualization concepts.
IndiaYou can contact Samruddhi and 90k+ other talented remote workers on Himalayas.
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