Open to opportunities

SAMRUDDHI DESHMUKH

@samruddhideshmukh

Message

MBA (AI/ML) candidate skilled in project, operations, and AI-driven solutions.

India

Message

What I'm looking for

I seek roles where I can apply AI/ML knowledge to solve business problems, contribute to strategic execution, and grow in project or operations leadership within collaborative, data-driven teams.

I am an MBA candidate specializing in Artificial Intelligence and Machine Learning with hands-on experience in project and operations management across IT and financial domains. I combine analytical thinking, strategic planning, and technical skills—including Python, MySQL, and Java—to design AI-driven solutions such as fraud detection systems and an automated Bank Management System.

In prior customer-support and team roles I improved client satisfaction, identified upsell opportunities, and met performance targets while maintaining accurate operational reporting. I focus on ethical AI adoption, data governance, and practical implementation of machine learning models to drive business growth and operational efficiency.

Experience

Work history, roles, and key accomplishments

Customer Support Executive

CampusMarg India

May 2022 - Dec 2022 (7 months)

Managed inbound and outbound customer communications, resolved client queries, identified upselling opportunities, and maintained performance reports to meet and exceed team targets.

Customer Support Client Communication Upselling CRM Reporting Problem Solving Team Collaboration Records Management

Education

Degrees, certifications, and relevant coursework

Dr. D. Y. Patil Vidyapeeth, Pune

Master of Business Administration, Artificial Intelligence and Machine Learning

2023 -

Grade: 8.55 CGPA

Pursuing Master of Business Administration with specialization in Artificial Intelligence and Machine Learning, focusing on AI applications in business and analytics; achieved CGPA 8.55.