I am an experienced project manager with a strong background in data analysis and team leadership. Throughout my career, I have conducted data analysis and research to inform strategic business decisions for clients. I have also managed and coordinated weekly status reports, ensuring smooth communication and progress tracking. I am familiar with Accenture's cutting-edge methodologies and industry best practices.
One of my notable projects was the development of a Railway Ticket Reservation Chatbot. I engineered and deployed a Natural Language Processing (NLP) chatbot that was proficient in handling intricate user inquiries regarding railway ticket bookings. Through optimized customer interactions, I was able to elevate user satisfaction by 15%. I leveraged Python, NLTK, spaCy, and AI frameworks for comprehensive chatbot functionality.
I also spearheaded the development of an E-learning platform, which aimed to modernize education accessibility and effectiveness. I designed interactive learning modules and quizzes to actively engage users and evaluate their progress. Additionally, I incorporated multimedia components like videos, animations, and gamification for an enhanced user experience. I am proficient in HTML, CSS, JavaScript, and server-side languages (Python, Ruby, PHP) for website development.