At Port.io, I support enterprise engineering teams integrating the Agentic SDLC Platform across Kubernetes, Terraform, AWS, GCP, and Azure. I own complex technical escalations through resolution and coordinate with R&D to address high-priority issues within SLA.
I also bring recurring product bugs and usability gaps to Engineering; my customer feedback contributed to 10+ product improvements. I partner with Product, Sales Engineering, and Customer Success to diagnose issues and deliver customer-focused resolutions.
At Centilytics, I led a five-person Nigeria-based Cloud Support team and coordinated handovers to maintain queue continuity. Earlier there, I monitored customer infrastructure across AWS and Azure, managed cloud resources, and hardened Windows and Linux servers.
As a Software Engineer at Centilytics, I built REST services with Java, Spring Boot, and Spring MVC to automate detection and remediation of cloud security misconfigurations. I also implemented cloud security and resource governance measures across AWS, GCP, and Azure.
