Yusuf Oladejo

Provided expert support for Windows and Linux OS on Azure cloud infrastructure, troubleshooting and resolving complex customer incidents via remote sessions. Conducted root cause analysis and deep dives into system logs to improve uptime and reliability, contributing to documentation and internal knowledge bases for troubleshooting and DevOps operations.

Deployed and managed LAMP stack environments and CI pipelines for hosted applications, executing vulnerability scans and incident resolution strategies using OWASP tools. Supported infrastructure as code development and server hardening practices, administering Linux-based production servers and performing load testing.

Automated infrastructure backups and user data synchronization via Microsoft OneDrive. Led infrastructure deployment for trading systems in collaboration with vendors and DevOps engineers, supporting security patches and updates to eliminate vulnerabilities across systems.

Managed cloud operations on Google Workspace and Windows servers, maintaining the Loyalty card server infrastructure to ensure high availability and performance on Linux (SLES). Automated system backups and virus scanning processes, resolving 95% of network and latency issues by coordinating with ISPs.

Managed POS terminals and liaised with third-party payment service providers (Unified Payments, Interswitch, NIBSS), ensuring uptime and compliance for e-payment infrastructure. Delivered prompt, client-facing support by efficiently resolving incidents and maintaining high customer satisfaction.

Pursued a Master of Science degree at the University of Nicosia, focusing on the emerging field of Metaverse technologies. This program provided advanced knowledge and skills relevant to virtual environments and their underlying infrastructure.

Completed a Bachelor of Science degree in Business Administration at Pan-Atlantic University. This program provided a strong foundation in business principles, management, and administrative practices.