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Samantha Quinones

@samanthaquinones

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I manage accounting, payroll, billing, compliance, and employee-support operations with precision and confidentiality.

United States

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What I'm looking for

I'm looking for an operations-focused role where I can apply accounting, payroll, HR support, billing, compliance, and confidential data-management experience to improve accuracy, employee support, and operational efficiency.

I've directed accounting and financial operations at C R Machining, managing month-end close, multi-entity cash flow, high-volume AP/AR, payroll, tax compliance, reconciliations, audit support, and financial reporting.

I also bring people-centered operations experience from mental health and behavioral services, including confidential case management, assessments, documentation, training, policy enforcement, and cross-agency coordination.

Experience

Work history, roles, and key accomplishments

Case Worker II / Rehab Recovery Facilitator

Mental Health Mental Retardation Authority of Brazos Valley

Mar 2023 - Feb 2026 (2 years 11 months)

Conducted assessments, managed highly confidential client files, evaluated treatment effectiveness, and acted as a liaison across multiple service agencies.

Aligned HR & Accounting Skills:
Employee Relations & Case Management (HR): Building trust-based relationships and adjusting personalized treatment plans based on progress aligns with resolving employee relations issues, performance man

Accounting & Financial Operations Specialist

C R Machining, Inc.

Aug 2019 - Feb 2025 (5 years 6 months)

Directed comprehensive accounting and financial operations for a precision-machining business, overseeing the full financial lifecycle from month-end close and multi-entity cash flow to payroll administration and regulatory compliance.

Financial Reporting: Generated accurate financial statements and comprehensive monthly/quarterly reports to provide actionable fiscal insights to ownership and man

Quickbooks Onboarding Accounts Payable Receivable Financial Reporting General Ledger Reconciliation Account Reconciliation Ledgers

Registered Behavioral Technician

Behavioral Innovations

May 2021 - Oct 2022 (1 year 5 months)

Implemented behavioral intervention plans, collected precise data during sessions, maintained detailed documentation, and trained stakeholders on programmatic procedures.

Aligned HR & Accounting Skills:
Training & Onboarding (HR): Supporting and training families on individualized treatment plans translates directly to employee onboarding, training coordination, and talent development.

Behavior Analysis Behavioral Health Mental Health Treatment Treatment Plan Implementation Applied Behavior Analysis Data Analysis Data Collection Child Development Trauma Informed Care

Employee Support & Training Coordinator

Home Of Hope - Texas

Sep 2020 - May 2021 (8 months)

Supported at-risk youth in a residential setting, applying trauma-informed care to foster safety, emotional growth, and positive behavior.

Aligned HR & Accounting Skills:
Policy Enforcement (HR): Administering discipline and setting behavioral limits in accordance with trauma-informed care standards translates to enforcing corporate policies and handling disciplinary actions.
Re

Behavior Management Documentation Child Development Crisis de escalation Health Advocacy Risk Assessment Youth Support

Correctional Officer III

Texas Department of Criminal Justice

Feb 2015 - Mar 2016 (1 year 1 month)

Follow institutional rules, supervise populations, conduct thorough facility inspections, and maintain rigorous safety standards.

Aligned HR & Accounting Skills:
Risk Management & Compliance (HR/Accounting): Inspecting facilities, searching for contraband, and ensuring standards are met showcases a strong capability for conducting internal audits, mitigating operational risk, and enforc

Process Improvement Conflict Resolution Corrections Attention To Detail Conflict Management Risk Management System Safety Regulatory Compliance

Front Office Associate / Insurance Verification

Center of Reproductive Medicine

Jun 2013 - Aug 2014 (1 year 2 months)

Calculated and collected payments from patients at check-out/in. Scheduled appointments for four Doctors at three locations. Provided general clerical and administrative support services as needed. Assisted with organizing various files, addressing and stuffing envelopes, and coordinating office events. Verified the patient’s medical insurance. Relayed benefits and estimated cost of procedures to

Insurance Verification Accounting Scheduling and Coordination Excel Client Relations Attention To Detail Microsoft Word Electronic Payments Administrative Support

Sytem Operator/ Accoutant I/ Billing Associate

Mid-South Synergy

Aug 2008 - May 2013 (4 years 9 months)

Billing Associate | (10/2010 – 06/2013)
Managed high-volume retail electricity billing operations, focusing on account reconciliation, queue management, and dispute resolution.
Billing & Invoicing: Directed invoice creation by prioritizing, analyzing, and resolving complex system-generated work queues.
Account Reconciliation: Reconciled member accounts and proactively investigate

Accounting Client Billing Year End Close SCADA Billing Process Account Reconciliation Energy Operations Invoicing Bill Review Accounts Receivable Regulatory Compliance Dispatching

RWS Support Representative

The Reynolds and Reynolds Company

Jun 2007 - Aug 2008 (1 year 2 months)

Provided timely technical and customer support in a fast-paced service environment, using CRM tools to track and resolve cases with sound judgment.

Responded in a timely fashion to telephone calls, emails, tickets, and personnel requests from customers to promote and maintain positive customer relations.
Worked on assignments that were moderately difficult and required judgment.
Used a Custome

Communication Skills CRM Customer Service Problem Solving Case Management