Open to opportunities

Nicole Campbell

@nicolecampbell

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Finance and operations analyst specializing in reconciliation, reporting, and process improvement.

United States

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What I'm looking for

I’m looking for a role where I can own reconciliation and financial reporting, improve operational workflows, and partner cross-functionally to speed close cycles, strengthen controls, and deliver accurate billing and collections.

I’m a detail-driven finance and accounting professional with 20+ years across insurance, benefits administration, healthcare, hospitality, and corporate finance—anchored by seven years as an Operations Analyst at LifeSecure Insurance.

I’m known for financial reporting and close discipline, GL reconciliation, audit support, and billing/AP–AR accuracy, with a consistent record of reversing overstated revenues and rebuilding trust with vendors and stakeholders.

In previous roles, I accelerated the monthly close to 3 days through process redesign and ownership of reconciliations, reduced WIP by 50% through tighter project accounting and billing cadence, and improved controls by implementing authorization workflows and internal controls to strengthen accuracy and collections.

Experience

Work history, roles, and key accomplishments

Operations Analyst

LifeSecure Insurance

Jan 2019 - Jan 2026 (7 years)

Supported day-to-day billing, reconciliation, and reporting for a long-term care and supplemental health insurance carrier. Streamlined reconciliation and reporting workflows to reduce manual effort and error rates while partnering cross-functionally to resolve operational issues.

Financial Reporting GL Reconciliation Month End Close Audit Support AP AR Billing & Collections Process Improvement Operational Analysis Vendor Management

Project Manager / Controller

Parker's Hilltop Brewery, Inc.

Jan 2015 - Jan 2019 (4 years)

Led a turnaround build-out project by managing the budget and contractors, bringing the project to fruition within 6 months. Owned AP/AR, cash flow, payroll, month-end statements, sales tax filings, and policies, including payroll processing for 100+ employees across multiple pay rates and departments.

Project Management Budgeting Accounts Payable Accounts Receivable Payroll Administration

Billing Administrator / General Accountant

Nikon Metrology, Inc.

Jan 2013 - Jan 2014 (1 year)

Processed and validated hundreds of invoices per month to achieve monthly revenue goals, including accurate web invoicing for customer procedures. Produced reporting for upper management to monitor open orders and surface potential revenue not yet recognized, while supporting credit memos, service orders, and return orders.

Invoice Processing Invoicing Credit Memos Service Orders Returns Revenue Reporting Management Reporting Customer Relationship Management

Accountant / Plan Administrator

Alliance Benefit Group

Jan 2011 - Jan 2013 (2 years)

Managed retirement and benefits plan accounting and administration, including reconciliations, contributions, distributions, and compliance reporting. Prepared monthly, quarterly, and annual reports for plan sponsors and supported ERISA compliance, audit preparation, and government filings with auditors and regulators.

Benefits Administration Reconciliations ERISA Compliance Audit Preparation Financial Reporting Regulatory Reporting Client Reporting

Senior Accountant / Billing Manager

TerMar Billing Services

Jan 2008 - Jan 2011 (3 years)

Managed healthcare billing and reconciliation operations, overseeing AR, claims follow-up, and revenue cycle reporting for healthcare clients. Implemented authorization workflows and internal controls to improve billing accuracy and accelerate collections while serving as the primary financial contact for client billing needs.

Medical Billing A R Follow Up Internal Controls Collections Client Relationship Management

Security Specialist

United States Air Force

Jan 1992 - Jan 1997 (5 years)

Honorably served as a Security Specialist developing discipline, attention to detail, and operational rigor. Maintained a detail-driven approach supporting secure operational procedures and compliance expectations.

Security Clearance & Compliance Operational Rigor Detail Oriented Documentation Security Operations