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Samantha PRICE-COLLARSP
Open to opportunities

Samantha PRICE-COLLAR

@samanthaprice-collar

I build automated, compliant operations workflows across financial services and healthcare.

United States
Message

What I'm looking for

I'm looking to improve high-volume operations through automation, quality metrics, risk mitigation, and cross-functional project work in financial services or healthcare.

I'm currently building automated defect tracking and reporting prototypes at Synchrony using Microsoft Power Platform, custom scripting, and triggers to reduce manual testing and improve data accuracy.

Across Synchrony roles, I've processed complex regulated document requests in legacy mainframe environments including FDR, I2R, and On-Demand while maintaining 100% data integrity and compliance. I've also helped document secure-loan closing releases, streamline new processes, and support customers with delinquent accounts.

At AdventHealth, I validated and executed an enterprise EMR migration from Athena to Epic through user acceptance testing and regression checks, helping ensure zero process gaps. At Mitsubishi Power, I used internal audits to maintain engineering-documentation compliance, identify delivery risks, and keep deployment work on schedule.

I bring more than seven years of financial services and healthcare operations experience, with a focus on quality metrics, implementation work, risk mitigation, documentation, and intelligent automation. My finance education and IT training support my practical approach to operational improvement.

Experience

Work history, roles, and key accomplishments

Synchrony logoSY
Current

Quality Assurance Specialist

Jan 2024 - Present (2 years 8 months)

Architected and engineered automated defect tracking and reporting prototypes within the Microsoft Power Platform, utilizing custom scripting and triggers to eliminate manual testing workflows and enhance data accuracy.

Synchrony logoSY

Senior Media and Affidavit Representative

Feb 2023 - Oct 2024 (1 year 8 months)

Managed media and affidavit processes, ensuring compliance and accuracy in documentation.

Synchrony logoSY

Media Representative

Jan 2023 - Jan 2024 (1 year)

Validated and processed highly complex, regulated database and client document requests utilizing legacy mainframe environments (FDR, I2R, On-Demand), maintaining 100% data integrity and regulatory compliance standards.

AdventHealth logoAD

Office Coordinator

Jan 2021 - May 2023 (2 years 4 months)

Coordinated office operations and administrative tasks to support healthcare services.

AdventHealth logoAD

Front Office Supervisor

Jan 2021 - Jan 2023 (2 years)

Successfully validated and executed a massive enterprise Electronic Medical Record (EMR) system migration from Athena to Epic, performing rigorous user acceptance testing (UAT) and regression checks to ensure zero process gaps.

RP Funding mortgage logoRM

Data Entry Specialist

Sep 2020 - Dec 2020 (3 months)

Performed data entry tasks to support mortgage processing operations.

Mitsubishi Power logoMP

Audit Coordinator

Jan 2020 - Jan 2020 (0 months)

Maintained rigorous software and engineering documentation compliance, utilizing structured internal audits to identify project delivery risks and keep deployment pipelines fully on schedule.

Synchrony Financial logoSF

Sr. Document Control Representative

Aug 2017 - Dec 2018 (1 year 4 months)

Holding This position requires me to work with a team in documenting the release of closing documents on secures loans. Mostly involving the liens, titles, notary processes, and deadlines. I also underwent extensive training in mainframe systems as well as Microsoft platforms. One of my significant accomplishments is being ordained a Notary for the state of Florida. Not to mention being part of th

Synchrony Financial logoSF

Collections Agent

Oct 2016 - Aug 2017 (10 months)

During my time in this position I was responsible with reaching out to Synchrony Financial’s customers to collect on delinquent accounts. While being courteous and sympathetic to each customer situation. Being on the phones at the call center allowed me to hone my management skills; making decisions based on business needs, keeping the customers concerns a priority, and working efficiently to get

Walgreens logoWA

Senior Beauty Consultant

Mar 2014 - Mar 2014 (0 months)

Department Manager

Walgreens logoWA

Customer Service Representative

Aug 2012 - Aug 2012 (0 months)

Provided customer service support in a retail environment.

Education

Degrees, certifications, and relevant coursework

DU

DeVry University

Certification, Information Technology

Focus: Software logic, object-oriented concepts, hands-on script development, and cloud computing infrastructure.

SU

Southern New Hampshire University

Bachelor of Science - BS, Finance with a Consentration in Financial Planning

2019 - 2025

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Science, Finance

2019 - 2025

Pursuing a Bachelor of Science in Finance with a concentration in Financial Planning.

DU

DeVry University

Information Technology

Certificate

SF

Seminole State College of Florida

Associate's degree, General Studies

2011 - 2015

DeVry University logoDU

DeVry University

Certificate, Information Technology

2025 -

Earned a certificate in Information Technology.

Tech stack

Software and tools used professionally

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