Looking for a job

Samantha Mahagin

@samanthamahagin

Administrative and operations professional with experience in workflow coordination, data management, and administrative support.

United States

Message

What I'm looking for

I’m looking for an operations-focused role where I can support high-volume teams, maintain workflow continuity, and ensure accuracy. I want to solve issues quickly, keep people aligned, and grow with a performance-driven organization.

I'm a bilingual (English/Spanish) administrative and operations professional with experience supporting fast paced teams, managing data, coordinating workflows, and keeping day to day operations running smoothly. I enjoy staying organized, solving problems, and making sure the details don't get overlooked.

In my previous roles, I supported a 50 person sales team and leadership by managing administrative tasks, maintaining accurate records, coordinating communication, and helping resolve day to day operational issues. I also worked as an Account Creations Specialist, where I handled high volume account setup, maintained data accuracy, and collaborated with internal teams to resolve system issues while consistently meeting performance goals.

Earlier in my career, I worked as a Legal Assistant and in customer facing roles that strengthened my communication, organization, and problem solving skills. I'm always eager to learn, enjoy working with different teams, and am looking for a remote opportunity where I can continue to grow while making a positive impact.

Experience

Work history, roles, and key accomplishments

Administrative Specialist

NRG

Apr 2026 - Jul 2026 (3 months)

Supported daily operations for a 50-person sales team and 3 managers, ensuring smooth workflow and communication. Served as a central point of contact for field teams, relaying updates and resolving issues in real time while maintaining accurate records.

Operational Support Workflow Continuity Issue Resolution Field Coordination Record keeping

Account Creations Specialist

NRG

Apr 2025 - Mar 2026 (11 months)

Processed high-volume account creations and handled 600–800 monthly calls to resolve issues in real time supporting sales operations. Improved account setup speed and accuracy and diagnosed system/account errors to maintain data accuracy.

KPI Management Sales Operations Support

Legal Assistant

Andrew J. Mirabole, P.A.

Aug 2022 - Feb 2025 (2 years 6 months)

Managed and organized high-volume case files to improve accessibility and operational efficiency. Communicated with 100+ bilingual clients and supported legal research and document preparation while coordinating administrative workflows.

Legal Research document preparation Operational Efficiency client support

Event Staff Organizer

Florida Destinations

Mar 2023 - Aug 2024 (1 year 5 months)

Coordinated staffing and on-site operations for events, ensuring smooth execution in fast-paced environments. Supported team communication and logistics during live events while maintaining organization under pressure.

Event Staffing On site Operations Logistics Coordination event support Fast Paced Environment Issue Management

Sales Partner Intern

UpMerch

Jun 2022 - Dec 2022 (6 months)

Contributed to client acquisition through consultative sales conversations. Developed negotiation and communication skills through structured sales training.

Consultative Sales Client Acquisition Negotiation Communication Sales Training

FC Associate

Amazon

Nov 2021 - May 2022 (6 months)

Worked in a high-volume fulfillment environment, exceeding productivity targets while maintaining accuracy and efficiency. Followed fast-paced workflow requirements to support operational throughput.

High Volume Fulfillment Operations Efficiency