Samantha Diaz

I’m an organized, detail-oriented professional with a background in customer service and healthcare support. I’m currently pursing a degree in Public Health & Radiology with a focus on Healthcare Information Management, and I’m building my career around accurate, confidential patient support.

In my current role at Allaire Rehab & Nursing as a Unit Clerk, I schedule and coordinate medical appointments and transportation to support continuity of care. I maintain and handle confidential patient records in compliance with HIPPA regulations, and I retrieve, scan, and file hospital records, consults, and patient documentation. I also enter and update patient information in PointClickCare (PCC).

Before this, I strengthened my customer-facing accuracy and documentation habits through roles like Sales Associate at Aerie Store and Hairstylist at Fox and Jane Salon. I communicated clearly with customers, managed scheduling and service documentation, and stayed on track during high-volume interactions—always focused on data accuracy, organization, and dependable daily operations.