Samantha Baboolal

Led operations for a 2-property, 414-unit multifamily portfolio, accountable for NOI, financial performance, occupancy, collections, staffing, capital initiatives, vendor performance, and resident experience. Maintained 97-98% rent collections and presented results to ownership and investors.

Managed end-to-end operations and financial performance of a 124-unit multifamily community, including budgeting, revenue strategy, collections, leasing, maintenance, capital work, vendors, and compliance. Increased operating income by 22% within five months and achieved renewal increases averaging 6.5%.

Managed operational performance across a 19-property luxury, affordable, and mixed-use portfolio, partnering with the Director of Asset Management on financial strategy, capital planning, investor reporting, occupancy, and asset performance. Maintained 95% portfolio occupancy and directed renovation and turnover programs.

Managed Class A and LIHTC multifamily operations, increasing rent collections by 17% while strengthening inspection and turnover processes. Oversaw renovations, capital improvements, AP/AR, vendor contracts, owner reporting, budgets, variance analysis, and DOB/HPD compliance.

Supported operations of a 141-unit luxury NYC community across leasing, renewals, resident relations, front-office operations, rent-stabilized administration, payroll, vendor payments, broker relationships, staff training, and unit showings.

Handled leasing, renewals, rent collection, bookkeeping, and resident communications.

Supported a 19-property portfolio, maintained Section 8 compliance with NYCHA/HPD/DHCR, and prepared legal documentation.