Samad Shaik

At Tata Consultancy Services, I manage 24×7 mainframe batch operations for Standard Life, supporting production stability and SLA compliance.

I monitor production and SCC consoles and run scheduling operations using TWS/Control-M. I also perform IPL activities and quarterly environment upgrades for Dev and Prod systems.

When jobs abend, I investigate the cause and implement permanent solutions. Enhanced monitoring and preventive measures improved batch job success by 20%, while automation and proactive alerting reduced incident resolution time by 25%.

I hold IBM Certified Specialist – System z Operations and ITIL Foundation certifications. I’m available immediately or as per notice period, and willing to work rotational shifts and 24×7 support environments.