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Ankit PandeyAP
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Ankit Pandey

@ankitpandey9

I manage enterprise workload automation, batch operations, and critical incident recovery across IBM TWS environments.

India
Message

What I'm looking for

I'm looking to continue managing enterprise workload automation, production operations, infrastructure monitoring, and critical incident recovery in a role where I can coordinate cross-functional teams and improve operational reliability.

At HCLTech, I administer IBM TWS 9.5 environments supporting enterprise scheduling and business-critical batch operations. I create and maintain jobs, job streams, schedules, and dependencies while coordinating failed-workload recovery.

I use Microsoft SCOM for infrastructure monitoring, alert review, event analysis, and operational support, and I support enterprise file-transfer workflows across application, infrastructure, and network teams. I also maintain TWS agents, troubleshoot workstation communication issues, and support Backup Master failover during outages.

I've led P1/P2 incident bridges, prepared root-cause analyses, communicated service status to stakeholders, and maintained operational reports, runbooks, and SOPs. My background also includes data center and infrastructure operations at Sify Technologies Limited.

Experience

Work history, roles, and key accomplishments

HCLTech logoHC
Current

SeniorSpecialist

Sep 2022 - Present (3 years 11 months)

Administer IBM TWS 9.5 distributed environments supporting enterprise scheduling and business-critical batch operations.
Create and maintain jobs, job streams, schedules and dependencies; monitor execution and coordinate recovery of failed workloads.
Maintain TWS agents, troubleshoot workstation communication issues and support Backup Master failover during outages.
Use Microsoft SCOM for infrastr

HCLTech logoHC
Current

Specialist

Oct 2019 - Present (6 years 10 months)

Worked as Specialist at HCLTech.

Sify Technologies Limited. logoSL

Senior Engineer

Aug 2012 - Oct 2019 (7 years 2 months)

Senoir engineer field operations,Data Center and infrastructure operations

Education

Degrees, certifications, and relevant coursework

University of Lucknow logoUL

University of Lucknow

Bachelor of Science, Computer Science

Pursued higher education at the University of Lucknow.

Tech stack

Software and tools used professionally

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