At CES IT LTD, I document requirements and support Agile delivery for the Unified Batching Interface, from discovery workshops and process analysis through UAT and sign-off.
For the Resin Silo Lock Application, I led Business Analysts, coordinated requirement workshops, and guided junior analysts on user stories and backlog grooming.
At SOLARTIS LLC, I worked on ORCHID INSURANCE across policy administration workflows, including issuance, renewals, endorsements, billing, and claims. I managed product backlogs in JIRA and supported insurance system integrations, testing, and production support.
At ISPARK LEARNING SOLUTIONS, I managed R&D for cost-effective PCs and laptops from requirements and prototyping through testing and delivery. I also analyzed student engagement data to optimize AI and ML learning content.
