I currently manage front-desk operations at Ferrohotel Modica, handling check-in and check-out, calls, emails, customer service, and internal and external communications.
I bring a multilingual, intercultural background to tourism and guest-facing work, with C1 English and B2 Spanish.
Alongside my hotel role, I volunteer with Essenza di vita, a social podcast where I direct, manage, structure, write, edit, and publish the project.
My academic training at the Università degli Studi di Catania includes linguistic mediation, intercultural studies, teaching, and English and Spanish language and culture.
