Salman Sayed

I am a Customer Success Manager with over 11 years of experience in the digital media and SaaS/PaaS industries. My career has been marked by a proven track record in driving software utilization, enhancing customer retention, and optimizing operational processes. I have successfully delivered exceptional service and value realization for global brands, ensuring that clients achieve their desired outcomes.

In my current role as a Content Operations Leader at Believe Digital - TuneCore, I lead a team of over 50 professionals, managing audio content distribution across global streaming platforms. I spearheaded a pilot project that improved content quality and streamlined digital distribution workflows, achieving significant increases in content accuracy and reductions in error rates. My previous experiences have equipped me with the skills to manage and optimize customer accounts effectively, ensuring operational readiness and consistent delivery of value.